Hubzu Reviews

Name: Hubzu
Rating: 4.16

4.2 Rating 605 Reviews

80 %

of reviewers recommend Hubzu

Company Reviews

Questions

Metrics

4.2

Based on 605 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

Visit Website

Phone:

(855) 882-1314

Email:

customercare@hubzu.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy.”

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Posted 3 years ago

Thank you so much for the 5-star review! We really appreciate you taking the time to share your positive experience with us!

Posted 3 years ago

“I've dealt with Hubzu a couple times and they are professional and proficient in the process from start to closing!”

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Posted 3 years ago

Thank you so much for the 5-star review Tom. We really appreciate you taking the time to share your positive experience with us!

Posted 3 years ago

“Hubzu good and transprance for business they speak truth ,every thing on internet thanks hubzu. com for my first property in USA”

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Posted 3 years ago

“Building your pro folio made easy!”

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Posted 3 years ago

Thank you for the kind words! We’re glad you enjoyed your experience with Hubzu.

Posted 3 years ago

“I always enjoyed working with hubzu. They have very professional employees always ready to help and resolve any issues. I’m working with them since many years and bought many properties from them. They have quick and easy process to bid.”

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Posted 3 years ago

Thanks so much! We look forward to helping you find your next investment!

Posted 3 years ago

“good site to use”

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Posted 3 years ago

Thank you for the kind words! We’re glad you enjoyed your experience with Hubzu.

Posted 3 years ago

“Easy to Navigate.”

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Posted 3 years ago

Thanks so much! We look forward to helping you find your next investment!

Posted 3 years ago

“I was the highest bidder for a property that had No Reserve Shown, neither was there a symbol on the website that alerted me as to any mention of reserve not being met after I was the highest final bidder. I received an email stating that I was the highest bidder, my offer was under review and it could take up to a week to hear back whether my winning bid was accepted. After many calls and contact with agents, I still had no answer from Hubzu. I called my bank today and had all credit card transactions frozen through Hubzu, wouldn't you know I finally heard back from Hubzu today as well. Again both things happened in the same day, this does not sound like a coincidence, more like fraud. They held the hold on my account and never let me know what was happening for almost 4 weeks. This message came today 8/7/20 We're sorry to inform you that your bid for property ID 00016121853 has been rejected by the seller. SIgned.. Disgusted with HUBZU”

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Posted 3 years ago

Hi Michael, we’re sorry your experience with Hubzu hasn’t been satisfactory. Let’s connect so we can work on a resolution. Please send us an email at customercare@hubzu.com.

Posted 3 years ago

“highly recommended”

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Posted 3 years ago

Thanks for your support. We appreciate the kind words!

Posted 3 years ago

“You have to work with them patient and respect between you and then , though they don't answer calls but they do work with you step by step till closer through emails They will answer all your emails till final payment of your bid amount. Hubzu company and all their teim members are good Follow all their instructions and you will get a house”

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Posted 3 years ago

Thank you, George for the kind words! We’re glad you enjoyed your experience with Hubzu.

Posted 3 years ago

“It's an easy process to put an offer on a home”

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Posted 3 years ago

You’re too kind, Karl! Thank you!

Posted 3 years ago

“Novel approach. No one hassling you”

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Posted 3 years ago

Thanks for the 5 star review!

Posted 3 years ago

“This is my 1st time using Hubzu.com to buy a home and upon winning the bid (which was very simple, easy, and fast) I was sent an email with the agreement to sign using Docusign within 48 hours. It clearly stated "No corrections can be made to the agreement of any kind" and the information was incorrect so I attempted to call, email and leave voicemails for the contact name and number listed on the email for the assigned document processor. For 2 straight days I attempted to call, leave voicemails, and email countless times with no response. Very frustrated and concerned that I would loose the house because you have a 48 hour deadline to sign it, I then started to call any number on the Hubzu site just to try and reach someone that could maybe help. Finally I called the main Hubzu Altisource number and reached Juan, who first answered the phone and he stayed on the line with me and tried several numbers and extensions until he was able to go up the ladder and get someone to answer. After 15-20 min of attempting to do this he finally reached a manager by the name of Diana Lazaro. Diana was extremely helpful and listened and walked me through the entire process. She got to the bottom of the issues that needed to be corrected and reached out to all of the necessary parties and continuously followed up with me throughout the entire process to ensure it was corrected and that I was satisfied. If it would not have been for her I probably would have walked and never used Hubzu again. Thank you again for your above and beyond assistance Juan and Diana!”