Hubzu Reviews

4.2 Rating 605 Reviews
80 %
of reviewers recommend Hubzu
4.2
Based on 605 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 83%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3 out of 5
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Phone:

(855) 882-1314

Email:

customercare@hubzu.com

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Anonymous
Anonymous  // 01/01/2019
Bidding platform OK - only choice when property is auctioned. Sellers should have to provide more details when removing or relisting properties.
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Posted 1 year ago
Better than I expected.
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Posted 1 year ago
Thank you so much for the 4-star review. We really appreciate you taking the time to share your positive experience with us!
Posted 1 year ago
good auction site
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Posted 1 year ago
Thank you so much for the 5-star review, Dave. We really appreciate you taking the time to share your positive experience with us!
Posted 1 year ago
they are very helpful when you need help
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Posted 2 years ago
Hi Mike. Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 2 years ago
responsive, helpful, and most importantly professional.
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Posted 3 years ago
Hi Ruthann, Thank you for submitting your review. We’re happy your visit at Hubzu.com went smoothly. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com
Posted 3 years ago
Easy to use
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Posted 3 years ago
Thanks for sharing!
Posted 3 years ago
Hubzu's document processor is located oversea in India, which is about 9 hrs different time zone. Therefore, it is very difficult to get a response from the document processor. it is special frustrating especially when the contract need to be signed in timing manner. Hubzu's customer support on the other hand is actually extremely helpful and helps me to push the document processor to respond to my email and answer the questions i have regarding to the contract.
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Posted 3 years ago
Hi Nb, thanks for sharing your feedback. We take customer service very seriously and train our team to provide the best service possible. If you’d like to share additional feedback or still need assistance, please contact us at customercare@hubzu.com.
Posted 3 years ago
Really easy to review properties and place a bid.
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Posted 3 years ago
Thank you for the kind words, Nestor! We’re glad you enjoyed your experience with Hubzu. ​
Posted 3 years ago
they are improving and get to settlement, little strict in way they behave. I have had the US mails lose certified checks and Hubzu sees the tracking number, but would not cut slack to give time to solve issues. Fortunately buyer had an extra 9500 laying around.
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Posted 3 years ago
Hi Richard, thanks so much for your feedback! We look forward to helping you find your next investment!​
Posted 3 years ago
The bid process was easy, but would love to have online support or live chat more readily available! The first time to bid for myself as an agent and for my buyer. We will see how it goes!
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Posted 3 years ago
I purchased a house before, they easy to deal with.
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Posted 3 years ago
Thanks so much, Jay! We look forward to helping you find your next investment!​
Posted 3 years ago
Overall, fast and easy to use. Some of the choices could have better explanation as to their affect on the bidding process, but overall fast and easy to use.
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Posted 3 years ago
Thanks so much! We look forward to helping you find your next investment!
Posted 3 years ago
Fairly easy process
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Posted 3 years ago
Thanks for your support. We appreciate the kind words! ​
Posted 3 years ago
Customer care rep. Lisa Triche, she is very knowledgeable and responsible person, she answered all my questions and give me very useful advices. She changed my impressions of Hubzu, I was frustrated to reach Hubzu, after talked to Lisa, I believe the website did their best to help all the customers. I wish Hubzu hiring more representatives like Lisa who cared about customer.
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Posted 3 years ago
Customer care rep Lisa Troche called me back, she is very knowledgeable and responsible. She changed my impressions of Hubzu, I was frustrated trying to reach customer care, but Lisa was able to answer all my questions and provided valuable advice. I hope Hubzu hires more representatives like her.
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Posted 3 years ago
Great site. My only issues were due to my lack of proficiency.
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Posted 4 years ago
Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. We’re very interested discussing your feedback, a member from our customer care team will be reaching out to speak with you about your concerns
Posted 4 years ago
Easy to use site. Still havent successfully bid on a property
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Posted 4 years ago
Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you are open to speaking with us, we are very interested in discussing your feedback. A member of our customer care team will be reaching out to speak with you about your concerns.
Posted 4 years ago
It's my first time making a bid and it was simple
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Posted 4 years ago
We would like to express our appreciation to you for the Hubzu review. We are glad that you were able to place your bid without any problems. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.
Posted 4 years ago
For the most part, you are paying for what you get. However, if you put in sweat equity, you can probably make some money.
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Posted 4 years ago
We would like to express our thanks and appreciation to you for the Hubzu review. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com
Posted 4 years ago
Pretty easy to find the property I was looking for and submit an offer!
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Posted 4 years ago
Thank you for responding submitting your review. We’re happy your visit at Hubzu.com went smoothly. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com
Posted 4 years ago
Hubzu is rated 4.2 based on 605 reviews