Hudson & Vine Reviews

Name: Hudson & Vine
Address: 85 Tamarack Road, Rye Brook, New York
Rating: 4.74

4.7 Rating 1,909 Reviews

94 %

of reviewers recommend Hudson & Vine

4.7

Based on 1,909 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Hudson & Vine 5 star review on 20th May 2024

Anonymous

Hudson & Vine 5 star review on 6th May 2024

Anonymous

Hudson & Vine 5 star review on 5th May 2024

Cathy Tondello

534

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new mat! Making my new home that much more cozy. Service good from company”

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Posted 2 years ago

“Very good customer service 🌟Immediate fast response customer contact. Just wish I didn’t have to pay $70.00 to return my item.”

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Posted 2 years ago

“Hudson & Vine's products looked fun and unique and I had no issue with the company however I was very disappointed in the product I purchased. (See review below.)”

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Posted 2 years ago

“I was hoping the black would be darker pure black - its more of a dark grey. Otherwise this vinyl mat is well made with an attractive vintage tile design - just a bit more faded looking.”

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Posted 2 years ago

“Good quality items”

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Posted 2 years ago

“It took weeks to get get my mat I ordered. Well beyond the ship date they gave me when I placed my order. When I emailed them to see what was going on, my order shipped out the next day.”

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Posted 3 years ago

“I really like the vinyl mat, however, I was disappointed that is has so much of the distressed color on the beige checks.”

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Posted 3 years ago

“Delivered as promised”

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Posted 3 years ago

“Finally received the Vintage Vinyl Floorcloths (Williamsburg - Floral Abigail) from Hudson and Vine. I love the floor covering material, but the color as compared to the website is very different. It is much darker, more of an amber/mustard color versus an antique ivory color. I understand it is not returnable, so I will get used to it. Ask for a sample, it will be worth your while. I love the material, lays flat and nice in my kitchen.”

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Posted 3 years ago

“The product is very nice, but was very slow to ship.”

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Posted 3 years ago

“I was very pleased with product which goes with all the other bath accessories.”

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Posted 3 years ago

“I love them,only complaint is I had to email you when it had been 3 wks after my order had been placed and no communication on your part.”

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Posted 3 years ago

“First of all very happy with product I ordered! My order was very delayed. I had to initiate the communication with the company asking about delivery of my order, from then on they communicated well. Overall pleased.”

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Posted 3 years ago

“I absolutely adore my floor cloth. The only reason I did not give 5 star review is because it took several weeks for delivery. However, it was worth the wait. LOVE IT!”

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Posted 3 years ago

“I received my carpet on good order and was happy with the product. Was displeased with the lack of customer support....couldn't even find a phone number. Sent an email and never received a response as I needed to redirect the shipment. Doubt I will order from them again. Felt like I was flying solo..”

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Posted 3 years ago

“I received the Hurricane Candle Holders - Small, but the diameter was 5", not 6" as described on the Hudson & Vine site. This size difference was critical for me since the holders needed to fit into existing floor stands. Hudson & Vine contacted the mfg to see if they could be produced in the 6" diameter size, but they could not. They then corrected the size information on their site and issued me a return authorization. While I'm disappointed that the product wasn't correct as specified, Hudson & Vine did what they could to correct it, which I appreciate”

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Posted 3 years ago

“I thought the tray was very nice, looks like the online pictures, the length was hard to find, but I find the quality is good but priced high for the product. It’s not very heavy feels like plastic, so happy with the tray but not a high end product but a high price for what you get”

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Posted 3 years ago

“The item was purchased as a gift but it arrived broken. Hudson & Vine immediately sent out a replacement via FedEx and my friend is delighted with her gift!”

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Posted 3 years ago

“This was my first time ordering from Hudson and Vine. Good quality product. Shipping was a little slow...but this being 2020...it was the least of my worries. I would order from them again. Kept me up to date on the shipping.”

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Posted 3 years ago

“The baskets are as advertised.”

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Posted 3 years ago

Hudson & Vine is rated 4.7 based on 1,909 reviews