Hudson & Vine Reviews

4.7 Rating 1,832 Reviews
93 %
of reviewers recommend Hudson & Vine
4.7
Based on 1,832 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Hudson & Vine Reviews
I'm disappointed in the actual coloring of the mat. Was expecting a lighter brighter color. Ended up putting in my kitchen. Originally bought it for my living room.
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Posted 2 days ago
The mat I ordered was supposed to be navy blue and in the picture it looked like nay when I got it it was not navy at all.
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Posted 1 week ago
loved the lamp and price but plastic on socket was chipped. the broken piece was in the wrapping. too much trouble to return/replace
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Posted 1 week ago
Paid $25 for a swatch thinking I would receive an a to scale piece of the design & color of the vinyl rug I’m interested in. What I received is a box of small, not to scale (in seems by looking at the website pics) of the design I like in all the colors it comes in. Small 4x4in squares. One swatch in the design/color I requested with the design to scale is what I hoped for. So $25 later I don’t have a better idea of the size of the design I like or how it might look in my home. Disappointed.
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Posted 2 weeks ago
I am so sorry to have to report that I am disappointed by my purchase. I have admired your mats for years and was very excited to be purchasing one. However, the scale of the pattern on the mat I received is not the scale that I thought I would get. It's many times larger than I expected. I thought your method of showing a pattern's scale by photographing it with a pair of feet was a perfect way to show the all-important scale of each design. So that's what I thought I would get. The very large-scale pattern I received is not what I wanted. The color and quality are good, but it doesn't look right on the floor.
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Posted 3 months ago
They have lovely things, I worry about durability. Received with no issue's. It will not let me upload a photo
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Posted 4 months ago
I’m sorry. I never write unfavorable reviews but this product let me down. First, the colors are different from what I saw on the screen. I was expecting black and white. I got dark brown and off white. I bought a small size - so my bad for choosing something without much substance but for the price this seems like a bad value. It has been lying on my hardwood floor for a week but has yet to flatten out so it’s a tripping hazard, with one edge refusing to settle down.
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Posted 4 months ago
Unfortunately, the online picture and description said “hanging” and we mistook that to mean the ones that hang in the air rather than mount on the wall. So they were beautifully worthless to us(we have a hanging one already and assumed since the description said “hanging”….) Well we paid shipping both ways for nothing. - a waste.
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Posted 5 months ago
The one you ordered said "Wall Planters".
Posted 5 months ago
The delivery was substantially delayed and a gift was late.
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Posted 6 months ago
Still waiting for return slip. I sent video of poorly made soap dispenser. It' s beauriful but the top doesn't stay on and wobbles when you pump the soap. Hudson & Vine asked me to describe the problem and I made a video for them. Still didn't get my return slip.
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Posted 6 months ago
Re: Vintage vinyl floor mat. Your web site does not tell the customer just how fragile your product is. I ordered the smallest first, as a sample. Very nice looking, but I had planned to use it in a kitchen as shown in your ad. I learned from the accompanying information that it cannot withstand dish soap or the design may wear off, it shouldn't have furniture on it. Only wipe with water, possibly a hand soap rinsing carefully! None of this information was described on the website. So, I will not be moving forward with my planned larger purchase. Most people expect vinyl flooring to have some resilience. It is after all, a flooring.
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Posted 6 months ago
I love the vinyl but it tears very easily
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Posted 7 months ago
I am not sure why it takes nearly a month to cut a couple of squares of vinyl flooring off a roll, or why they would be so expensive. I’ve requested a return approval but haven’t heard back yet so I’m pretty underwhelmed so far.
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Posted 8 months ago
Is not a mat at all. Just a roll of vinyl. Not worth that kind of money! I could have gotten a whole room's worth for what I paid for a small piece. It has no cushion as a mat should have. And it's useless unless you purchase enough to do the whole room.
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Posted 10 months ago
Please ‘show me’ where I was warned that different sizes would have different pattern scale. I had to pay $64 inorder to return this rug ….obviously, I will never purchase from company again!
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Posted 10 months ago
Quality is great. Arrived without damage. I was in love with it online. In person, the white color is yellow. Not a little yellow, very yellow. I'm so sad. It looks horrible in the space I bought it for. And I don't have anywhere else it could go either.
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Posted 11 months ago
it took them weeks to ship and it only shipped when I emailed them after three weeks.
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Posted 1 year ago
Sorry but it shipped 3/2 (You placed your order on 2/18). It clearly says made to order with a two week lead time. Regards
Posted 1 year ago
Two things weren't clear about this: 1. It's not a "tough" product. You can't vacuum, wash it with standard kitchen floor soaps, pull chairs back and forth on it or wear spike heels on it. So, I can't use it. 2. The scale of the pattern changes depending on the size you buy, so I was expecting the larger scale based on the photo of feet standing on the pattern, but in real life the pattern was differently sized. Again, meaning I can't use it for the spot I wanted. Maybe this info was in the fine print, but it wasn't clear to me.
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Posted 1 year ago
Was very expensive for a plastic rug. The description said 20x30 not feet or inches. I thought it was feet. Figured it out before it arrived. It’s fine and would have been a steal for 12 times the size. As it is, it’s a very pricy tiny rug. Had I known, I would have paid about 1/3 of what I did. Print is pretty though
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Posted 1 year ago
Poor return policy. Color was more teal than the blue pictured.
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Posted 1 year ago
Hudson & Vine is rated 4.7 based on 1,832 reviews