Hudson & Vine Reviews

Name: Hudson & Vine
Address: 85 Tamarack Road, Rye Brook, New York
Rating: 4.74

4.7 Rating 2,456 Reviews

93 %

of reviewers recommend Hudson & Vine

4.7

Based on 2,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Hudson & Vine 3 star review on 30th June 2025

689

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased what were very expensive vinyl placemats which were meant to be for easy cleaning but the stain immediately. We dropped a little tomato sauce on one and cleaned it right after it dropped and now can’t get the stain out. I purchased these because they were supposedly to be easy for cleaning. They stain very easily. Beyond disappointed”

Helpful Report

Posted 2 days ago

“I sent a note to your customer service mentioning a defect several days ago and have received no response.”

Helpful Report

Posted 1 month ago

“Toilet paper rolls are too big for these. Such a shame and waste of money”

Helpful Report

Posted 3 months ago

“I love the concept and think it would be helpful to consumers to state the colors of the flooring. I was disappointed to see that the backgroundsd was green instead of creme. I was offered a discount of 15% rather than return it. If I knew the shipping charge I could make an informed decision.”

Helpful Report

Posted 5 months ago

“very disappointed in quality. Several marks on the design that should not be there. Way over priced for what it is. Would not buy again”

Helpful Report

Posted 7 months ago

“One star for the nice design. Minus four stars for: A) a very muted dull color, absolutely nothing at all like the saturated colors in the picture on this website, and according to my husband who has been a professional printer for 25 years, poorly printed. B) the overcomplicated and expensive return system C) price for what one gets I'll be keeping it and using it in an area where it won't really be seen that much, just not to deal with the return process.”

Helpful Report

Posted 7 months ago

“I still have not received it…”

Helpful Report

Posted 7 months ago

“I wanted to LOVE the kitchen floor mat I purchased a few months ago. I was immediately disappointed because the entire boarder was discolored and looked dirty all the time. I kept it anyway because I really wanted the retro vibe it has. Today we picked it up to mop the kitchen and realized the white underside of the vinyl is leaving a light film on the floor. That’s it. I will no longer be using my Hudson & Vine vinyl mat and cannot recommend it to others.”

Helpful Report

Posted 8 months ago

“Beautiful print but nothing more than a thin piece of vinyl.”

Helpful Report

Posted 9 months ago

Yes It is made of Vinyl which is noted in the title and description. Regards

Posted 9 months ago

“Very disappointed. Thin. Would not hold up.”

Helpful Report

Posted 10 months ago

“I thought the mat too thin and not cream colored. I returned my choice.”

Helpful Report

Posted 10 months ago

“Baskets are not a true Navy color. Needed to return the baskets and cost to return was more than 1/2 the cost of the baskets. Will not be ordering from this site again since return policy is not easy.”

Helpful Report

Posted 1 year ago

“It looks damaged. Worn edges.”

Helpful Report

Posted 1 year ago

“Hudson & Vine carried a misleading description of the item on the website. This has caused a significant outlay of money for a very disappointing product.”

Helpful Report

Posted 1 year ago

“This is just solid vinyl with a painted patternon it. So the pattern will eventually wear off. It even says don't use a vacuum on it to protect it. Doesn't seem durable, defeats the point.”

Helpful Report

Posted 1 year ago

“Very poor customer service”

Helpful Report

Posted 1 year ago

“I have liked every vinyl floor that I have bought except this one. I had two smaller mats like this in my kitchen that I am using on my counter tops. This piece was going on the floor, and unfortunately it had a pink hue to it and did not match my other pieces.”

Helpful Report

Posted 1 year ago

“Wrong items sent. Still waiting for right order.”

Helpful Report

Posted 1 year ago

“everything is fine as long as you like the product. I did not . I thought the colors were not as bright as shown in the pictures. also the vinyl seemed very thin. returning a product is not easy. I did everything asked to return the product so I will see if my money is refunded. Also, out an additional $30.00 to send the mats back. with no guarantee I will be refunded.”

Helpful Report

Posted 1 year ago

“Unfortunately I never received the item. FedEx left the package in our apartment mailroom and someone else took it :(”

Helpful Report

Posted 2 years ago

I processed a replacement. I also have been responsive. We did ship the original order and have proof with a photo of the delivery. Additionally, she did not include her apartment number in the shipping address.

Posted 2 years ago

Hudson & Vine is rated 4.7 based on 2,456 reviews