Hudson & Vine Reviews

Name: Hudson & Vine
Address: 85 Tamarack Road, Rye Brook, New York
Rating: 4.74

4.7 Rating 2,456 Reviews

93 %

of reviewers recommend Hudson & Vine

4.7

Based on 2,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Hudson & Vine 5 star review on 15th June 2025

688

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While the products they sell are a good idea, I was disappointed with the mat I received and disappointed that Hudson & Vine did not acknowledge the email I sent to them about the product. On the good side, the mat was well wrapped and shipped in a large cardboard box, so it was protected.”

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Posted 1 day ago

“Love the frame. Delivery seemed to take a long time”

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Posted 1 week ago

Hi, We show it was ordered on the 7th and delivered on the 13th. Regards

Posted 6 days ago

“I was disappointed with my purchase. The mat was more colorful on line. You could not see the darker edge. To me it just looks dirty I also did not read the directions for cleaning or I would not of purchased it. Not being able to use a mop or vacuum makes cleaning a chore. Fran”

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Posted 3 weeks ago

“Easy to work with. Fast delivery. Could use better describtion of colors.”

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Posted 1 month ago

“Product was sized correctly and arrived in good time. Rattan placemats were honey colored/ light brown in the photos online, but what arrived was very dark brown. Good product but disappointed in the color.”

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Posted 4 months ago

“It’s a cute rug, but was honestly expecting something more sturdy for the price point. Also the ends are faded which looks a bit odd. Otherwise, I like it.”

Hudson & Vine 3 star review on 20th February 2025

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Posted 4 months ago

“Took some time to get return authorization. Did not realize that I would have to pay for return shipping. I would not have made the purchase had I known.”

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Posted 5 months ago

“Love the pattern, love the colors. I didn’t like the edges were a brownish color which made it look dirty.”

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Posted 5 months ago

“The swatches were good. Surprised on how long it took to receive them. Next time I need to be more specific on the order...I only needed the green pattern 38 state of mind and not all the other colors.”

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Posted 6 months ago

“The color was not really red-more of an orange. Everything else was as expected.”

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Posted 6 months ago

“1st- we love our Blue Pheasant flatware. The problem was the shipping. The flatware came in a large box filled with styrofoam peanuts. Who uses that any more? I filled a tall garbage bag and took them to a location that I know would recycle them ( and paid for the service). I hope you become more of a sustainable business or we can no longer be customers. Carol Collier”

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Posted 8 months ago

“The mat wasn’t exactly what I thought I was getting for the price. I thought the mat would be thicker, more cushion so easier on my feet.”

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Posted 9 months ago

“Although the throw is lovely, the color is very different from what appears on-line. It is not at all like the tangarine orange pictured, but is rather dark and reddish orange in real life.”

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Posted 9 months ago

“My only confusion is the difference between the sample in which the design is smaller and then the other pieces in which the pattern is extended so I am unfortunately able to know what it would look like The product looks good but disappointed in not really knowing what the design will be in the size I am need I so wish I could talk with someone Is that at all possible?”

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Posted 10 months ago

“It is very pretty and looks just like the picture. I wish I had known that it would be so shiny / reflective. I thought it would be much more matte. It is right by a window so there is a constant shine. The reason I bought it is bc my dog keeps peeing on my rug, so this will be helpful for cleanups, but not quite the true aesthetic I was hoping for.”

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Posted 10 months ago

“While I liked the rug, it looked terrible in my kitchen. The colors did not go well with my other decor. It would cost me over $100 in postage to mail it back.”

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Posted 10 months ago

“A bit disappointed. Expected something that provided some cushion. Instead it is super thin. Had an earlier mat I ordered from Food 52 from a Portuguese company that was better. This one wasn’t cheap either.”

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Posted 11 months ago

“I have 2 other floorcovers that I'm very happy with. This one I thought would be the same scale as the small mat for the back door. I didn't like the pattern blown up so I returned it,”

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Posted 1 year ago

“I understand paying shipping for samples but not for a sample product itself. Plus the samples seem a little dark and one is discolored so it is hard to determine how the actual product would look.”

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Posted 1 year ago

“Delivery time was a bit long.”

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Posted 1 year ago

Hudson & Vine is rated 4.7 based on 2,456 reviews