Hudson & Vine Reviews

Name: Hudson & Vine
Address: 85 Tamarack Road, Rye Brook, New York
Rating: 4.74

4.7 Rating 2,456 Reviews

93 %

of reviewers recommend Hudson & Vine

4.7

Based on 2,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Hudson & Vine 3 star review on 30th June 2025

689

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While the products they sell are a good idea, I was disappointed with the mat I received and disappointed that Hudson & Vine did not acknowledge the email I sent to them about the product. On the good side, the mat was well wrapped and shipped in a large cardboard box, so it was protected.”

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Posted 4 days ago

“Love the frame. Delivery seemed to take a long time”

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Posted 1 week ago

Hi, We show it was ordered on the 7th and delivered on the 13th. Regards

Posted 1 week ago

“I was disappointed with my purchase. The mat was more colorful on line. You could not see the darker edge. To me it just looks dirty I also did not read the directions for cleaning or I would not of purchased it. Not being able to use a mop or vacuum makes cleaning a chore. Fran”

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Posted 1 month ago

“Easy to work with. Fast delivery. Could use better describtion of colors.”

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Posted 1 month ago

“Product was sized correctly and arrived in good time. Rattan placemats were honey colored/ light brown in the photos online, but what arrived was very dark brown. Good product but disappointed in the color.”

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Posted 4 months ago

“It’s a cute rug, but was honestly expecting something more sturdy for the price point. Also the ends are faded which looks a bit odd. Otherwise, I like it.”

Hudson & Vine 3 star review on 20th February 2025

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Posted 4 months ago

“Took some time to get return authorization. Did not realize that I would have to pay for return shipping. I would not have made the purchase had I known.”

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Posted 5 months ago

“Love the pattern, love the colors. I didn’t like the edges were a brownish color which made it look dirty.”

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Posted 5 months ago

“The swatches were good. Surprised on how long it took to receive them. Next time I need to be more specific on the order...I only needed the green pattern 38 state of mind and not all the other colors.”

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Posted 6 months ago

“The color was not really red-more of an orange. Everything else was as expected.”

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Posted 6 months ago

“1st- we love our Blue Pheasant flatware. The problem was the shipping. The flatware came in a large box filled with styrofoam peanuts. Who uses that any more? I filled a tall garbage bag and took them to a location that I know would recycle them ( and paid for the service). I hope you become more of a sustainable business or we can no longer be customers. Carol Collier”

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Posted 8 months ago

“The mat wasn’t exactly what I thought I was getting for the price. I thought the mat would be thicker, more cushion so easier on my feet.”

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Posted 9 months ago

“Although the throw is lovely, the color is very different from what appears on-line. It is not at all like the tangarine orange pictured, but is rather dark and reddish orange in real life.”

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Posted 10 months ago

“My only confusion is the difference between the sample in which the design is smaller and then the other pieces in which the pattern is extended so I am unfortunately able to know what it would look like The product looks good but disappointed in not really knowing what the design will be in the size I am need I so wish I could talk with someone Is that at all possible?”

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Posted 10 months ago

“It is very pretty and looks just like the picture. I wish I had known that it would be so shiny / reflective. I thought it would be much more matte. It is right by a window so there is a constant shine. The reason I bought it is bc my dog keeps peeing on my rug, so this will be helpful for cleanups, but not quite the true aesthetic I was hoping for.”

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Posted 10 months ago

“While I liked the rug, it looked terrible in my kitchen. The colors did not go well with my other decor. It would cost me over $100 in postage to mail it back.”

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Posted 11 months ago

“A bit disappointed. Expected something that provided some cushion. Instead it is super thin. Had an earlier mat I ordered from Food 52 from a Portuguese company that was better. This one wasn’t cheap either.”

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Posted 11 months ago

“I have 2 other floorcovers that I'm very happy with. This one I thought would be the same scale as the small mat for the back door. I didn't like the pattern blown up so I returned it,”

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Posted 1 year ago

“I understand paying shipping for samples but not for a sample product itself. Plus the samples seem a little dark and one is discolored so it is hard to determine how the actual product would look.”

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Posted 1 year ago

“Delivery time was a bit long.”

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Posted 1 year ago

Hudson & Vine is rated 4.7 based on 2,456 reviews