“Excellent construction. Even better than I expected or hoped for. Love the color. Better than my Yeti, hands down. Only problem is it keeps my ice from melting…😂 Only thing left to say is, “Stanley who?!?””
“I never received my package and when I tried to reach out to Hydro Jug, i got an automated response that was no help nor answered my question. I reached out again asking for a refund for not receiving my purchase and i also did not get a response. I am very disappointed because i was very excited to try their new 40oz traveler.”
“Fairly good product. I like the cup, but the straw broke in half after one day of use. It was covered under their warranty, and is replaced. However, it has been over two weeks and the replacement isn’t here. So expect long shipping time for your order and any replacements.”
“I am not happy about the delivery time. I placed an order on 1/13 and it is February already. Still have not received my order. The tracking for my order is still saying waiting to be picked up since 6 days ago. At this point I’m not excited about my order any more. If I don’t get my order in the next week I’m going to need a refund.”
“Awful shipping times. Took almost 2 weeks to receive my order. Great products, would also be a great company if packing and shipping times were on par with other competitors.”
“I got charged for cups and straws but it has been over a month since the order and nothing received. I complained and got no response at all. I have tried everything to get in touch and literally not a single email or comment back. I expected at least a response, reshipment or refund. Very disappointed.”
“I love my hyrdo jug so far! I got one because I loved the fact it doesn’t spill. I’m hoping it helps increase my water intake during my breastfeeding journey!”
“Ordered January 18th and as of today the order has been sitting in Utah since January 26th, it’s now February 3rd. I know it said 10 business days but we are beyond that. I didn’t expect it to take this long with no anticipated delivery date. I gave 2 stars because I’ve ordered before without issue but this is excessive.”
