“I've had this for about two weeks now
Using it primarily to drink water nothing else
It keeps my water icy cold. Let's be real, nobody should have to test and review how long the ice lasts in the cup with the same amount of water.
If I wanted to keep the cup full of water, you'll expect a cup full of ice. But if you're consuming water, refilling it up with more water throughout 8-10 hours in a day, expect your ice to melt. It's the reality and my water stays nice and cold.
I haven't dropped it yet to experience any dings or broke mouth piece. I just wish it included an extra straw.
I do let the cap air dry overnight to avoid mold building up in the tiny corners underneath the straw that has a rubber / silicone part between the plastic cap and the straw. It's not easy to take apart to clean otherwise I would've given this an easy 5 star rating. given I have a teal I wouldn't recommend boiling the lid either as you may stain the silicone.
The best part, it doesn't leak and it's double threaded for ambidextrous people like myself.
Pros:
Flip straw - I don't have to worry about straw exposure
Ambidextrous flip straw
Leak proof
Cute color
Keeps beverage cold over 24 hours
Con:
Hard to clean the corner that some people have addressed mold build up on tiktok / Facebook (thankfully no mold experience yet just let it air dry over night)
Should include a boot to avoid dings
Doesn't come with extra straw like most competitive bottles do
I'm curious if there's lifetime warranty on these things, as some big companies offer any case of any defects
Now I've seen and read people have bad experience not receiving theirs on time. The email disclosed on when items shipped based on inventory and if it's a preorder / sale item
Their customer service does take at least 48 hours. So sending more than one inquiry will put you at the bottom of the waiting list.”
“I love the size of the cup and that it’s toddler spill proof!! It’s my absolute favorite. My husband stole it from on day one and I immediately ordered a second one for us to have. My only issue is that on my black leopard cup, the lid is extremely difficult to twist off even if I don’t tighten it too much. My husband had to twist it so hard to get it off that some of the rubber on top of the lid peeled off!”
“I recently bought a traveler tumbler. About 2 weeks after my cup took a fall off the counter and my straw mouthpiece broke in half, making the cup unusable. I sent a picture to hydrojug and they were really good about setting me up with a new lid. Only complaint is them making a very durable cup with a mouth piece that is so easily broken. A friend of mine had a similar experience of their mouth piece breaking, making her cup unusable as well.”
“I LOVE that the straw hides away since I am working as a nurse I feel it is more sanitary! I LOVE that it is leak proof because I am accident prone. The only down side is the ice doesn't stay in it as long as the Stanley cups. But really everything else makes that worth it!”
“Order was delivered. Loved the honeydew and pink sand color but a little disappointed on the teal color. What I received was not the color that was displayed. But overall travelers are amazing.”
“The tumbler itself is great. I can throw it in my bag and I don't have to worry about anything spilling through. My problem is with the color. The color that is advertised (teal) is drastically different from what I actually received. It's not a matter of lighting and it being darker or brighter. The color itself is just not teal.”
Email our team at service@thehydrojug.com and they will back to you as soon as they can. There is a high volume of orders right now so that is why it is longer than normal.
“Seriously love this tumbler. It doesn’t spill, it’s easy to clean, and keeps my drink ice cold for hours. The only issue I have is the color. I ordered the teal, however, the color in-person is not the same as shown online. Other than that, I love it and would recommend to my friends and family.”
“Love the travelers and the electrolytes. I wish this company would stock better for launches and not subscribe to the FOMO culture. Also wish shipping was better and it didn’t take so long to dispatch orders and then use couriers to deliver to usps for delivery.”
“The only thing I would change with the traveler is to have a metal straw instead of a plastic or acrylic one. Once ice is in the traveler, it is hard to twist the lid back on with the plastic straw without fear it will break. Also, there need to be options to purchase replacement straws.”
“I am obsessed with the hydro jug, I absolutely love the handle and the straw that folds down to make it portable unlike my Stanley. But I don’t feel like it keeps the ice as cold as long as the Stanley did. Other than that, I absolutely love it!”
“I loveeeeeeeeee my hydro jug traveler! ESPECIALLY WITH IT BEING A ABSOLUTE NO SPILL! Makes this mama heart not have to worry about my kiddo spilling it everywhere! I would give it 5 starts but the tracking for the package was absolutely awful! The tracking was incorrect the whole time per my post office. They had to hunt it down. Other than that absolutely love and will definitely be purchasing again!”
“I love this cup but it doesn’t keep ice very long that’s really my only complaint but maybe I just got one not sealed very well😞 but overall I love this cup! I love that it’s spill proof most of all.”
