“I love the product! I have about 8 bottles all together and I swear by them! This past order, I ordered 2 travelers - sage & light blue. My package came in yesterday, and I was disappointed to only receive 1 traveler, in black. I already have a black one, I contacted customer service and I am awaiting a reply. Thanks!”
“Awesome! No Leaks at all and cold for hours! I also love that the straw mouth peice is thicker than most tumbler straws PLUS you can fold it in. Will be getting more colors! This tumbler is the Creme de la Creme!”
“Hydrojug came yesterday after waiting almost 3 weeks. Shipping was very long. Customer service took almost 4 days to respond to initial email. Product itself is great.”
“How am I supposed to be reviewing an item that hasn’t even arrived. I definitely wanted to think this would be a great alternative to a STANLEY cup but I guess I’ll just stick to them. This is ridiculous! It’s been almost 3 weeks.”
“I have yet to receive my item. Customer support says it’s out of their hands. Item purchased on the 21st of January. Label created with USPS on the 24Th. They are still awaiting the item. No movement at all in transit.”
“The Traveler is everything everyone has claimed it to be and more. I actually give the product a 5 star rating. The reason for my 3 star rating is the customer service I experienced while waiting for said product. The person I emailed with was not friendly and never even acknowledged or apologized for the way they approached the situation. If you can't handle the number of orders or the customer inquiries that come with it then perhaps you should spend less time/money on advertising and invest that into other areas of the company. Would I recommend this product? 100 percent yes. Would I recommend this company? Not without reservations.”
“Best tumbler ever! Legit doesn’t leak, still fits in a cup holder and the foldable straw is a game changer! 10/10 recommend! This is the only cup you’ll ever need!”
