Hyperli Reviews

2.5 Rating 186 Reviews
37 %
of reviewers recommend Hyperli
2.5
Based on 186 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

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Hyperli 1 star review on 24th April 2024
Anonymous
Hyperli 1 star review on 24th April 2024
Anonymous
Hyperli 1 star review on 24th April 2024
Anonymous
Hyperli 1 star review on 24th April 2024
Anonymous
Hyperli 1 star review on 2nd April 2024
Fortunate
Hyperli 1 star review on 9th January 2024
Anonymous
Hyperli 5 star review on 10th December 2023
Hlayiseka Yingwani
23
Anonymous
Anonymous  // 01/01/2019
Roccomammas food was good, as with all other stores of the same name, however, the area that the Vangate Mall is situated is very risky and looks dangerous. I would not advise this area at all.
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Posted 1 month ago
Went to The Clipper Restaurant at The Commodore Hotel. Service was okay but the food was mediocre. The restaurant needs a makeover. Hyperli sells vouchers on behalf of places that don't have a great reputation or the business isn't doing so well. Won't be using Hyperli in the future!
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Posted 2 months ago
Not exactly what I hoped for,different from the picture, looks cheap,I like the carpet and the fleece blanket though
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Posted 4 months ago
Hi, the product was beautiful but unfortunately was not what I expected it to be. I then had to return the product for a refund. The refund request was logged on the 19th of October 2023 and the product was collected on the same day. However it is now the 9th of November 2023 and I have not received any positive feedback regarding the refund or progress.
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Posted 5 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger or at support@hyperli.com for assistance. Regards, Hyperli
Posted 5 months ago
The food was okay, the massage was meh. Nothing to write home about.
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Posted 6 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger or at support@hyperli.com for assistance. Regards, Hyperli
Posted 6 months ago
I placed an order on May 18th. I called the courier company today (12days later) only to be told that Hyperli has only logged the order today and it should, hopefully, be delivered by June 2nd. Can someone explain to me why the order was not placed immediately? Very disappointing.
Helpful Report
Posted 10 months ago
Hi Ansaaf, we're sorry to hear about the negative experience you've had with purchasing products. We completely understand your frustration and apologise for any inconvenience caused by the delay in receiving your order. To assist you further, could you send us a direct message with your order number and any additional information you have about your order? We are available on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. We take customer service very seriously and we would like to make things right. Thank you for bringing this to our attention and giving us the opportunity to address it.
Posted 10 months ago
I need my voucher for Sunday the 20 June 2021 and I can pick up my voucher for the Rooftop in Rosebank and I had 1 voucher left please i need a copy of the voucher ASAP today Its for the Choice of Burger with Chips from The Rooftop Restaurant. I can't even login as its not allowing me to do so either send me the voucher number to use
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Posted 2 years ago
The delivery takes longer than expected and for furniture the fact that you pay so much delivery fee for a product that you still have to assemble is not cool. Otherwise the Spa deals I have purchased before and they are the best
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Posted 5 years ago
Hyperli is rated 2.5 based on 186 reviews