Hub.com Reviews

Name: Hub.com
Rating: 2.09

2.1 Rating 736 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 736 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Hugo C. Goodwin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items never arrived!!! I want my money back ASAP completely ruined Christmas for my son. Tried emailing you I’ve had no response! You do don’t know how to run a business or have any sort of customer service what so ever! And now you want a review ‘0’ is the best I can do!”

Helpful Report

Posted 6 years ago

“They cancelled the order after 4weeks of taking it”

Helpful Report

Posted 6 years ago

“Very disappointed. No goods received. no response to my emails about delivery. Request for refund ignored so now filing a complaint with my bank to get a refund. Awful company”

Helpful Report

Posted 6 years ago

“I didn’t even Receive it”

Helpful Report

Posted 6 years ago

“Never buy from this company. I made an order, for a Christmas present, on 23rd November '18, the payment was taken from my account on 26th November '18. I have not received the goods and despite many requests, I have not been refunded. Most of my emails have been ignored. The company claims to have 'integrity', I strongly suspect it is a huge SCAM. I urge everyone who has experienced the same, to report them to Trading Standards.”

Helpful Report

Posted 6 years ago

“I ordered way before Christmas for my daughter kept getting delivery messages but didn’t receive my order send endless messages but didn’t receive any back! I sent a message to i7pro asking to send a me a refund but yet again didn’t receive anything back, I then notified my bank who got my money back, it was about a week or more after that I got the same message from i7pro 8 times saying your delivery is on its way, by then I’d already went and bought my items else where! It finally arrived but I didn’t sign for it and told the delivery man to return to sender!!!”

Helpful Report

Posted 6 years ago

“Awful will never order anything from this site again.”

Helpful Report

Posted 6 years ago

“One of the ear pieces has never worked, waste of money! Haven’t got the time or the energy to bother sending them back bought some from apple, working fine,you get what you pay for I suppose!”

Helpful Report

Posted 6 years ago

“One of the earphones not working to much hassle to send back probably why so cheap not a happy buyer!”

Helpful Report

Posted 6 years ago

“Order placed in November, still not received. No communication as to where it is after multiple emails and attempted phone calls. Checked online and this has happened to lots of buyers. Do not purchase from this seller.”

Helpful Report

Posted 6 years ago

“Wire less ear pods was the item I ordered . These were a Christmas gift . I ordered these given enough time so I would get them in time for Christmas. I had to sent several emails asking where my item was , the ear pods where not despatched when I was told they had been several times via email. The EarPods arrived after Christmas and are not working how they should be . Poor customer service and poor quality EarPods.”

Helpful Report

Posted 6 years ago

“Still no delivery !!!!”

Helpful Report

Posted 6 years ago

“As I have not received my goods that I ordered back in November for a Christmas gift and despite several emails requesting Delivery or refund, I am at a loss as why you are asking me for a review Very poor service. NO Goods or refund You need to get it sorted Would recommend people do not go anywhere near this company they’re clearly a bunch of crooks. Wish I’d read reviews before ordering.”

Helpful Report

Posted 6 years ago

“Overpriced fake headphones, which don’t work. Don’t buy form this website, was waiting on my order for more than 1 month, item is now working.”

Helpful Report

Posted 6 years ago

“Still waiting for them to be delivered! I ordered the headphones months ago to receive an email asking me to write a review.”

Helpful Report

Posted 6 years ago

“Ordered for Christmas BUT still waiting for delivery!! 07.01.2019. Useless service will never use again.”

Helpful Report

Posted 6 years ago

“Awful. Never again! They shipped wrong merchandise and on top of it I had to pay € 40,- to DHl for Duty and delivery. These Chargers were Not forecasted or predicted ! Customer Service Management is terrible and total unprofessional!”

Helpful Report

Posted 6 years ago

“Well I did purchase a pair of earphones and never received them and 10 E mails later and still nothing , had to give 1 star to write the review I would left 0 stars”

Helpful Report

Posted 6 years ago

“Total scam I wouldn’t even give a 1”

Helpful Report

Posted 6 years ago

“Order was cancelled. No reason given. Very disappointed. Stay well clear.”

Helpful Report

Posted 6 years ago

Hub.com is rated 2.1 based on 736 reviews