Ikea Reviews

“ Nice product at reasonable price ”

“ I don't mind waiting for the order I placed on April 11 (Now May 14) because I own several pieces of Ikea furniture and I love the quality and look for the price, but what THE actual hell. ”

“ I would highly recommend Ikea for price, returns and giving an excellent service. ”

“ They ordered their sofa, bed and wardrobe sets etc from Ikea, spent a lot of money for them and paid extra for express delivery to be delivered next day which was meant to come Friday, to their disappointment it hadn’t shown up. ”

“ Ikea delivery sucks... I was told between 8am -12pm. It was delivered @830pm. Their delivery company will make every effort for you to cancel the delivery by giving excuses. If you cancel, you will not get a refund. ”

“ Do not order from them online. I placed an order and only got half of it along with a $30 delivery fee. When I chatted with customer service they kept hanging up on me. Finally got a phone number and was told they are crediting me for the other half and that they were sorry! Not a good way to do business!! ”

“ According to David in the Returns dept. ”

“ If you are buying some thing, make sure you were going to keep it! Because the returns at the store take anywhere between 40 to 1 hour! Do not think you can go on your lunch! Imagine I went in a Monday at 4pm and my wait was 40 min for a return. ”

“ I decided to go in and help with their short handedness by grabbing the items myself and taking them to the customer returns desk. ”

“ Ikea delivery sucks... I was told between 8am -12pm. It was delivered @830pm. Their delivery company will make every effort for you to cancel the delivery by giving excuses. If you cancel, you will not get a refund. ”

“ I approached the customer service desk with a simple request for a refund, an issue that should have been resolved swiftly and with minimal fuss. ”

“ They sent me a cryptic email about a refund. ”

“ I couldn't let this pass - what great service we just received from the Richmond store and in particular Armani. This staff member has everything you want in a customer service person and more. She was friendly, effective and a was most helpful. I can only say this level of customer satisfactory is beyond that i would expect thank you ”

“ Shopped online ordered Alex desk and Havsta wall unit to TN36. Delivery and delivery men were fantastic; polite, effecient and speedy. Part missing and mark on on Alex desk ...phoned customer service and while there's a bit of a wait for an answer really helpful, responsive and had a lovely manner. Very pleased with items ”

“ I'm really happy with the service and wouldn't hesitate to use it again. ”