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I Love Linen Reviews

4.9 Rating 5,931 Reviews

98 %

of reviewers recommend I Love Linen

Company Reviews

Product Reviews

4.9

Based on 5,931 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About I Love Linen:

Established in 2013, we began with our search for beautiful bedding for a perfect night’s sleep, every night. As we’ve expanded, we’re proud to have become one of Australia’s best online destinations for all things home. We hope you find our personal service and direct access to the people who design your products a refreshing change. Let’s make your home beautiful, together.

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I Love Linen 5 star review on 4th November 2023

I Love Linen 5 star review on 3rd November 2023

I Love Linen 5 star review on 29th October 2023

I Love Linen 5 star review on 27th October 2023

I Love Linen 5 star review on 4th October 2023

I Love Linen 5 star review on 24th September 2023

I Love Linen 5 star review on 26th August 2023

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love sleeping on my pillows with these linen pillow cases. I might get the sheets soon to match. Will most certainly buy again.”

Posted 5 months ago

Hi Carol, We really appreciate the time you have taken to let us know how pleased you are with your new goodies! We’re so glad to read of your positive experience with us and we hope to share some more linen with you soon. Warmest, The I Love Linen team

Posted 5 months ago

“My first experience with your linen was in a air BnB and the first night sleeping on your sheets was luxurious. Literally the next day I placed my first order and have since ordered so many items in your fabulous colours to mix and match. I will be a customer for life. Highly recommend the French flax and also Georgia who is an asset to your team… customer service is amazing. 10/10 :-)”

Posted 5 months ago

Hello Marsha, Thank you so much for taking the time to leave a positive review with us. We are so glad you are loving your linen items and can mix and match the colours! Our customer care team will be happy to hear jus how happy you are with their service :) Have a wonderful day! Kindest, The I Love Linen Team

Posted 5 months ago

“I have an Airbnb and I have I love linen on the beds, I always get compliments about the colours and the feel of the linen.”

Posted 5 months ago

Hello, Thank you so much for sharing your 5 star review with us! We are so happy to hear that your guests in your Airbnb love the linen as much as we do :) Have a great day! Kindest, The I Love Linen team

Posted 5 months ago

“Fantastic colour stripe & lovely linen fabric. Green stripe easy to use with all other colours in my Linen collection”

Posted 5 months ago

Hi Trish, Thank you so much for your positive review. We are so happy to hear that you are loving your new linen and are able to mix and match with your other linen items. Have a wonderful day! Kindest, The I Love Linen Team

Posted 5 months ago

“It is like sleeping on a cloud......”

Posted 5 months ago

Hi Tracey-Anne, Thanks for another 5 star review! Have a great day! Kindest, I Love Linen

Posted 5 months ago

“Prompt delivery, great quality product.”

Posted 5 months ago

Thanks for another 5 star review, Sally! We really appreciate the time taken to do so :) Kindest, I Love Linen

Posted 5 months ago

“Great company to deal with, prompt delivery and good communication.”

Posted 5 months ago

Hello, Thanks for reaching out with your 5 star review! Have a great weekend :) Kindest, I Love Linen

Posted 5 months ago

“Love your beautiful linen - however the shipping took much longer than expected.”

Posted 5 months ago

Hello Viola, Thanks for reaching out with your 5 star review. Have a great weekend :) Kindest, I love linen

Posted 5 months ago

“Great product and prompt professional service. Absolutely love the linen products I purchased”

Posted 5 months ago

Hi Tayla, Thanks for sharing your positive review! We happy to hear you enjoyed your experience with us :) Kindest, I Love Linen

Posted 5 months ago

“Very happy with my purchase from I Love Linen! Item as described and fast delivery, Thank You so much!!”

Posted 5 months ago

Thanks for another 5 star review, Thalia! Have a great weekend! Kindest, I love linen

Posted 5 months ago

“I absolutely love the linen curtains. The linen is so beautiful and they transform my room into a gorgeous bedroom. Love them 💕”

Posted 5 months ago

Hi Paula, Thanks for taking the time to share your positive review! We really appreciate your kind words :) Kindest, I Love Linen

Posted 5 months ago

“I adore the I Love Linen Brand, the quality of their products, and the special, personalised service - I really enjoy supporting a small, Australian business. :)”

Posted 5 months ago

Hi Anna, Thanks for any 5 star review! We really appreciate the time taken to do so, have a lovely weekend! Kindest, I love linen

Posted 5 months ago

“I love the quality of the linen. Did not take at all from ordering and receiving. Am a abit disappointed that the linen sheets were made in China.”

Posted 5 months ago

Hi Anne marie, Thanks for reaching out with your 5 star review! As the linen is woven from French flax, we communicate this as French linen, as the country of origin for the raw materials is France. In order to maintain an affordable price point for our value customers, the linen is assembled at our factory in Shenzen, China which is certified with an SA8000 STANDARD, this is a certification to protect our factory workers and their rights. Please feel free to email us at Help@ilovelinen.com.au where we can further assist you with any questions! Kindest, I love linen

Posted 5 months ago

“Incredible customer service and an amazing business, I’ll happily continue to support your wonderful business”

Posted 5 months ago

Hi Sarah, Thanks for sharing your positive experience with us :) Our customer care team will be happy to hear you are satisfied with their service! Kindest, I Love Linen

Posted 5 months ago

“Quick service, easy to deal with and beautiful quality materials. Thanks for making a great product x”

Posted 5 months ago

Hi Rachel, Thanks for taking the time to share your 5 star review, we really appreciate you! Wishing you a wonderful weekend ahead :) Warmest, I Love Linen

Posted 5 months ago

“Absolutely beautiful, love the king pillows and pillow cases. Looking forward to purchasing a new doona cover in the stunning linen range.”

Posted 5 months ago

Thank you for sharing another 5 star review. Have a great weekend! Warmest, I Love Linen

Posted 5 months ago

“beautiful quality garments, however to truly consider them as 'lounging attire' I can only weart them as pj's in bed due to the lack of a pocket for phone. Could you please, please add a pocket to the pants? Regrettably, I am no longer young and living in a 2 storey home I need to very carefully navigate the staircase with both hands, thus making it impossible to carry the phone. There is nothing worse than hearing the phone ring from the wrong floor! Just a simple single rear patch pocket would make the world of difference. I never thought about pockets when ordering and I was simply looking forward to lounging gear far more attractive than tracky daks. They are beautiful oufits, but not very practical for me. I am sure that most women would appreciate a pocket as we have been forced to become digitalized robots with phone arm extensions.”

Posted 5 months ago

Hi Janine, Thanks for taking the time to share your feedback! We really love to hear your ideas and I will be sure to pass this onto our design team as we are also lovers of practicality! Wishing you a lovely weekend ahead :) Kindest, I Love Linen

Posted 5 months ago

“The flax linen bedspread is adorable”

Posted 5 months ago

Hello, Thank you for sharing you positive review! We appreciate your time taken to do so! Kindest, I love linen

Posted 5 months ago

“Nice products”

Posted 5 months ago

Hi Donna, Thanks for another 5 star review! Have a great day! Kindest, I love linen

Posted 5 months ago

“Beautiful pattern I bought for my daughter birthday and love to have one for myself. Better save $ first then wait for next sale”

Posted 5 months ago

Hi Van, Thanks for reaching out with another positive review! Have a wonderful rest of your week :) Kindest, I Love Linen

Posted 5 months ago

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I Love Linen is rated 4.9 based on 5,931 reviews