Image Picture Frames Limited Reviews

4.7 Rating 237 Reviews
94 %
of reviewers recommend Image Picture Frames Limited
Read Image Picture Frames Limited Reviews
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Phone:

01480472889

Email:

sales@imageframes.co.uk

Location:

Unit 4, Foundry Way, Eaton Socon
St Neots
PE19 8TR

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Anonymous
Anonymous  // 01/01/2019
Really appalling. I'm sorry to say this was the worst customer experience I've ever had! Ordered 6 frames, they didn't arrive for about 2 months, tried to call and email, no response. Eventually I did receive a response and was sent upgraded frames. However 2 of them were the wrong size and not what I ordered. Phoned and emailed several times again, impossible to get a response. I'm stuck with 2 incorrect frames, the website is down, no-one ever answers the phone or replies to emails. Hopeless company.
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Posted 8 years ago
Like the reviewer previous to me, I have ordered from Image Frames and had an email confirmation; the money has also been taken out of my account. It's now been 18 working days since I placed my order and I haven't heard a thing - I have tried to call on numerous occasions but there is no answer, and my email has also had no response. If my order is delayed for some reason, that's fine, but it's the fact that I haven't been updated since I placed my order. It's a shame as everything up until this point was great. #5000481
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Posted 8 years ago
I'm afraid I'm with the last reviewer on this. I ordered on 14th June, payment has been taken from my card but I have heard nothing since. I'm not particularly in a hurry for the frame but have been trying to contact Imageframes by phone and e-mail to get some idea of timescale. The phone just rings and then eventually disconnects and my e-mail has gone unanswered. I assumed that the company had gone out of business but then found reviews from people who have had recent dealings with them. All in all pretty poor so far. If you read the comments on your site please contact me as I don't seem to be able to speak to you. My order number is #5000510
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Posted 8 years ago
Image Picture Frames Limited is rated 4.7 based on 237 reviews