“This company is a joke! Their driver took a photo of the street number, and pretended my parcel was delivered. I finally found it in front of another unit next to the entry of our complex (14 townhouses here, not so difficult to find the right one). Do not buy stuff from comapnies using this courier company! By the way, the parcel was from Zara (Australia).”
“Package was said delivered (I was home, there was no delivery) and I immediately started emailing and whatsapp messaging them constantly with ZERO reply from any channel for over a week. Awful.”
“They will charge you different tax for the same amount and the same items. My order from SHEIN was R2500 last week my tax R590 this week same item R2490 my tax R1190 can someone please explain what is going on”
“Worst courier company. They lose packages. They don’t communicate and they don’t have any customer service. No way to contact them. It’s all online bots.”
“Such a bad experience, chat to on WhatsApp helps with absolutely nothing,only one day before I must receive my package suddenly my address is unclear after all those weeks and they pick the day before now I must fix it or else they will return my package.”
“I've been waiting 5 days for my delivery, and despite messaging them through their chatbot every day and marking my order as urgent, I've received no response. My package is still stuck in Mussafah. They only tried to deliver it once, and I doubt they'll try again. It's now been 11 days in total, and still no sign of my items. Very disappointed with the service.”
“6091724589424
At clearance since 22 Sept ?????
Now it says location is not right but I can not update - must change region. Ridicilious - previous parcels were delivered by them to my address ?”
“Very bad service!Mohamad Danish never deliver on time, lying when he will come, keeping me waiting whole day !Just disaster!Companies need to stop working with them!!!”
“I have been trying to pay for my tax for days but payment hasn't been going through, I even emailed them twice still no response now my order has been stuck in transit for days”
“What a Joke,
There site doesn’t update meaning if you have to sign for your package you have to stay home all day.
I have had to cancel a week of planned events with work.
They are so late with this delivery I’m beyond disappointed.
I just want my stuff and yet as I write this I know it’ll probably still be another week away.
Boycotting shien as they use this as their delivery service now.
Do the same or you’ll be waiting 4-5 weeks all day everyday for your package.”
“WORST EXPERIENCE! ALMOST 1 MONTH AND STILL NOT RECEIVED. You cannot phone them, they don't reply on email! They have a whatsupp bot that helps absolutely nothing! My order has been with iMile since +-15/09/24 its already 07/10/24 my order was supposed to be deliverd 28/09/24 and there is still no delivery timeframe 07/10/24 so it takes them a month and longer to deliver an item! Will never recommend them!”
“If I could give 0 stars I would!!
Worst company ever
Their delivery time is way too much even though you wait they can not even give you a straight time or DAY !!
They expect you to be home to receive the delivery from the day you ordered to 10 days after ! And 24/7
And when you tell them please tell me in advance or schedule they don’t even listen !!!
I even called the company to reschedule as the delivery was super superrrr rude
And asked them to put it for Saturday as it is my day off and I can get it they said yes sure
Saturday comes guess what
They say they put it for Monday and even I should wait as there is no one to do it for today or I should get it myself !!!
Myself?!!?
So what are they doing?”
