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imile.com Reviews

1.2 Rating 636 Reviews
6 %
of reviewers recommend imile.com

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imile.com 1 star review on 17th October 2025
Murray Macague
imile.com 1 star review on 31st August 2025
Anonymous
imile.com 1 star review on 31st August 2025
SR
imile.com 1 star review on 2nd May 2025
Anonymous
imile.com 1 star review on 2nd May 2025
Anonymous
imile.com 1 star review on 2nd May 2025
Anonymous
imile.com 1 star review on 2nd May 2025
Anonymous
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Anonymous
Anonymous  // 01/01/2019
Worst company ever aibo the customes are so high I have ordered my orders are 1700 and my customes is 431 no ways, Shein please brack aramex or fast ways couriers
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Posted 1 year ago
Parcel said attempted delivery went out for delivery in Brisbane and I live in the Gold Coast which is a hour away, delivery was out for 10 minutes then said it couldn’t be delivered. They literally didn’t even try to deliver it, they only have a WhatsApp contact chat which times you out. No pick up address no other contact details, this is appalling I don’t know why any company would use them.
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Posted 1 year ago
I put my address but its still saying your address is not found
imile.com 1 star review on 1st October 2024
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Posted 1 year ago
lacking experience and poor customer service I've ever seen. haven't received my parcel.
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Posted 1 year ago
This is bad experience ever I have get in my life they are conected company with SHEIN first of they never can find adress system just not working good after costumer as service call me they confirm location and date for 28 and they call me again in 28 for confirm me date and tell me if we can we bring it today after they without my premission change date for 29 🙄 another level sheet is curier system they don’t have even small polite I ask curier wich office he take my order and office Wich time close and he tell me I can check it In goggle this company is ashame of dubai
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Posted 1 year ago
1 star is generous. uncontactable via phone, emails aren’t answered, updates suggest delivery has been attempted twice and yet no knocks at the door and i was home the whole time, no letters left for collection… how is this company operating? it’s as if they are stealing everyone’s packages… i didn’t even have choice to choose who was delivering my package and now is it just $140 down the drain?
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Posted 1 year ago
The worst company ever. Their delivery guys are so rude with the worst attitude ever. They don't deliver on time. When you talk to them, they hang up the phone. I suggested that no one deal with them.
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Posted 1 year ago
I hate this company I don't know why shein is associating with them, I paid my tax for my order I think the best thing is to also report them to sars because they take our money yet the service is horrible 😒
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Posted 1 year ago
Pathetic Experience.Items never delivered and not even attempted. They just bluntly Kept saying that the address does not exists and no phone was included. Wherein, they never attempted to call me or text me. Customer care dont even reply to the calls.Disgusted with the services.
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Posted 1 year ago
Items never delivered and not even attempted. They just bluntly said that the address does not exists and no phone was included. What a joke, they never attempted to call me or text me
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Posted 1 year ago
The delivery guys even know how to abuse customers it’s really humiliating
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Posted 1 year ago
My items came to my location but not wait without delivery take the items back with him and system showing your items delivered. Worst company. And Imile customer service sent mail that your parcel we sent back to seller. And the end my 700 dirham items stolen by Imile delivery person.
imile.com 1 star review on 21st September 2024
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Posted 1 year ago
The worst courier I ever heard about. Paid my duty the 4th of September 2024. They send everyday whatsupp I did not pay. Tried to phone NO ANSWER. Send e-mails NO REPLAY. My parcel is still not delivered. If I want to pay again on the app it states PAYMENT PAID SUCCESSFULL. What now??????????
imile.com 1 star review on 20th September 2024 imile.com 1 star review on 20th September 2024 imile.com 1 star review on 20th September 2024
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Posted 1 year ago
I am absolutely dusgusted that this company can get away with same message that most are recieving.. delivery has attempted failure.The main reason is due to insufficient address/phone number/no one at home when delivery etc. Of course there is no contact number and zero reply to emails. How stupid do you think Australians are, you clearly are stealing parcels. Wake up Shein. Go back to your previous carrier where there never was a issue. I will be contacting consumer affairs.
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Posted 1 year ago
Everything . The 2 parcels were returned as driver stated incorrect address when it is the correct address and no other courier company has trouble finding my address. The driver did not even attempt to call me upon arrival. Or leave a note. Attempted to call iMile and no answer. Numerous emails no reply. Did the reschedule online no confirmation .I've list 2 parcels sender has no idea receiver has no idea and the courier is uncontactable Avoid using this company
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Posted 1 year ago
Worst experience ever I called 5 times for 3 days they kept asking for location no one came . Delivery guys are sooo rude . Don't recommend
imile.com 1 star review on 13th September 2024 imile.com 1 star review on 13th September 2024 imile.com 1 star review on 13th September 2024 imile.com 1 star review on 13th September 2024 imile.com 1 star review on 13th September 2024
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Posted 1 year ago
This is a shell company running a gig (non) delivery operation. Parcels are dumped, lost or stolen with no redress. The CEO of this operation is Luke Alfred Austin (DOB 26/5/1967) and his phone number is 0432 462 141. Their HQ is 11b 9-11 Ferndell St South Granville NSW 2142
imile.com 1 star review on 13th September 2024 imile.com 1 star review on 13th September 2024
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Posted 1 year ago
Stupid delivery guy from this company. He put my package outside the front door right near the street so no wonder somebody stole it from me. Really stupid, unprofessional and low quality people they have. Really disappointed.
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Posted 1 year ago
Really bad service, shein package cannot be traced, paid taxes (a lot) to iMile, but no way to contact them. Phone nr ,,, no answer e'mail no reply read all reviews where did our packages go, are the even legit, or are we all being scammed?????
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Posted 1 year ago
The worse service No one help I received shipmmment and didn’t like it They mentioned you can’t return it I will block your site and put it on face book for the bad service
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Posted 1 year ago
imile.com is rated 1.2 based on 636 reviews