“The worst courier service I came across…
The worst courier service I came across in Australia. They are holding on to my parcel for since 3 April with no intent of delivery. Today is the 12 April. They said they tried to deliver unable to leave package in safe place. There was someone home all day the delivery driver never attempted the delivery. Emailed several times the response was they are trying to find what happened. Never r
I have been reading all the other reviews with 1.2 rating people who never received their parcels, delivery drivers stealing parcels, customer service lying to and cheating people.
I will be filing a complaint with ACCC and contact NSW office of fair trading. I will also go the NSW Police. I think it is a crime accepting payment for service with no intent of delivery.
This courier should not be allowed to trade in Australia
Date of experience: 03 April 2024”
“It’s entirely my fault that I decided to trust imiles with my package, whatever little responsibility they show it’s when the package is up for cash on delivery , whereas they never contact or pick up call if payment has been made earlier. A small amount took the blow this time, but lesson learned, never another purchase from SHEIN unless they stop partnering with this ridiculous scammer service provider.”
“Imile is the worst company I mean I've order last year September my good were not delivered had to go back to shane I asked for A refund ,yesterday I got a message they telling me my my phone number is incorrect or Adress but no one called me ,I mile is Avery unreliable company.”
“My parcel didn’t arrive it’s more than a week now. They say my phone number or address is not correct. I’ve been calling them for days. This is not acceptable at all.”
“My package from Temu looks delivered but I never received the package, never got an email or a call to say that my package was arriving. Their phone no. doesn't work and I have no idea where my delivery is.”
“Very very worst service.. never delivers my parcel. Its been second time that it didnt deliver my items saying wrong address.. my address is absolutely right and other delivery company always does delivery to my address..”
“They are unprofessional and big liars . They think they can come after midnight to deliver based on their time and it’s ok .. their attitude is disgusting and rude. Not recommended at all !”
“Before you buy anything online check if the delivering company is imile. If so, do not even think of buying it. Otherwise, you will wait for ever, when you call no one answers, rude delivery personnel, blame you for their mistakes and everytime you call they tell you tomorrow and that tomorrow never comes.
I so regret buying a shoes from Sun and Sands Sports baecause of imile”
“Just disgusting worst company ever !!! They never deliver on time, you can’t reach anyone also they send wrong numbers of the delivery agents so you can’t call or reach them. The worst delivery company. Never ever use it if your want to save your time and money and health. Disgusting disrespectful attitude to clients. I never met worse delivery company in my life”
“The most unsatisfactory service provider one could ever encounter. I had the worst experience with a carrier named Mohamed Bilal. It's truly unsafe to engage with individuals like him. He displayed not only rudeness and disrespect but also irrational behavior. I was on the verge of reporting him to the authorities, not just for his company's negligence, as they seem careless anyway and unlikely to address his misconduct towards customers. A company like Shein shouldn't really deal with such careless service providers.”
“Worst service ever, ever.
Very rude and delay.
I blame sun and sands sports to deal with them .
I regret dealing with them both because of the delivery service”
“I ordered from SHEIN and imile was the courier, I had to put my banking details on the imile website to pay for the tariff fee and delivery fee. A few days later I noticed of my banking app that huge amounts of money was being taken out my card from “Yango Dubai”. I had to block my card and get a new one which I’m still busy doing. I still haven’t gotten my SHEIN order either, it’s been 2 weeks.”
“Delivery guy was at the door & I instruct him to leave my package at the door. When I opened my door, there's no package & no signs of it everywhere I looked. So irresponsible & rude!! Try to contact the phone number given but no response. The status still stated 'out for delivery'. Very very BAD experience!! THE WORST COURIER COMPANY EVER!!!”
“Worst delivery service ever, worse courier very rude , They don’t know how to treat a customer. They come whenever they want and blame the customer. Very bad. Worst service !! worse worse worse !!!! never shop online again !!!!”
