“The delivery went to the security tower and told him madame ask you to pay me . I didn't allow him to do this . He didn't call me . He didn't come to my house his number 0501595276
Please do needful or I will go far š because this not professional at all what your guy did .
If he come back to the security next time I give him order to block him and brig police for him”
“One of the shittiest delivery services. Buffalo was best donāt know why SHEIN changed its services in South Africa. My parcel was supposed to be delivered on 8th aug left the warehouse at 8 in morning with driver Aubrey Maluleke. Iāve been calling him since 5 he is saying he is coming but now itās 10 in the night and still he is on his way. What kind of company does deliveries so late at night.”
“driver refused to deliver my parcel. Kept ignoring calls and answering on WhatsApp. After 10 calls wrote just that he does not know what parcel I am talking about , he does not have my parcel... and that's after 10 days when i had urgent delivery package. This behavior is disrespectful and ugly. He had the EXACT address of the delivery, it was written on it to contact via whatsapp. He called when i was on a meeting to say to contact him vis Whatsapp, after what ignored all my messages. I received instead a notification that there is no exact address to deliver the package.”
“Hey. There service is too much good and im also satisfied with my order. Thank you so much. šÆš„°. He said he will come within today. He reached 12.pm.”
“Worse delivey ever i ordred from shein with full location but it always shows customer change address as it their mistake. Just gave 1 star bcoz i don't have choice š”
“They said they tried to deliver my parcel last week Saturday - which they did not. I did not receive any call or any communication at all from the driver, only a message saying that it was a failed delivery. I could not āupdateā my details on the website to reconfirm. I have called over 8 times and every time they say that they will āescalateā the issue with their manager and absolutely nothing happens at all. Their driver now has my parcel and there is no way for me to get it a whole week later. Buffalo is a million times better, I have never had a problem with them. Donāt use imile delivery.”
“I would like to write a complain about how ur worker (Zia ur rehman) is treating customers he called me at 1:05 and he said that heās outside meanwhile I go upstairs to bring some cash and I was late for 8 minutes when I go outside he already gone when I asked he said that he can wait for 10 minutes only and he didnāt even wait for 10 minutes his excuse was that I didnāt answer him the second time!!!! This affects the company ofc”
“By FAR, the worst delivery company I have ever used. If you thought PFL logistics was bad, think again. We get deliveries all the time from a variety of different courier/delivery companies. Always the same commercial address, most companies have no issues. Imile every single time has had extremely long delays, and basically 0 customer support. I only ever got a proper email reply from them once and it was one sentence "we have not receieved your package yet". They do not answer phone calls at all. Ever. Straight to voicemail and mailbox is always full. Probably because their clients are calling delivery personnel 24/7 due to massive delays. Mind you, the package landed in country on the 7th of that month. It cleared customs on the 9th. By the 25th they stated they don't even have the parcel. As if it just disappeared off the face of the Earth.
Another unrelated iMile instance was when they made 5 separate attempts at delivery, package was loaded into the van, out for delivery, then back to the warehouse repeatedly. I'm sorry but how hard is it to deliver the package? It's as if they have an extreme shortage of personnel and a sea of packages. After that many attempts, seemingly they just gave up, after a week of no updates - I went to their site and had to reschedule the delivery manually, after which, they finally delivered the parcel 1.5 months late. It's actually incredible how hopeless they are, I've since blacklisted them and recommend that nobody ever uses their services. Extremely shady, and unprofessional company.”
“My order is still "parcel shipped to"
For three days , its already In my country but I'm waiting so long for it to be delivered , slow delivery and no way to track them worst experience ever”
“I am soo upset with this delivery company my expected date was 9/7/24 to 13/7/24 now is 23/7/24 my delivery hasnāt been delivered to me they keep taking my parcel to Dubai and Abu Dhabi despite my address showing Al Ain on the app.this usually happened when I pay before delivery if cash on delivery they always deliver on time .you guys are soo incompetent you need to do better”
“The worse customer service Iāve ever experienced in my life!! Waiting a month for my parcel to be stuck at their warehouse only to be delivered back to sender. Never again”
