InkTonerStore Reviews

Name: InkTonerStore
Rating: 4.80

4.8 Rating 6,773 Reviews

97 %

of reviewers recommend InkTonerStore

4.8

Based on 6,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Phone:

8887207888

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InkTonerStore 5 star review on 24th July 2025

Pamela Gable

InkTonerStore 5 star review on 22nd February 2023

Stefan Lewandowski

InkTonerStore 5 star review on 25th September 2022

James

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering process was quick and easy but the product itself does not provide the same print quality as other brands. The print is light black almost grey tone. I changed the settings on my printer to darken the print and it still is printing in a light shade.”

Helpful Report

Posted 9 years ago

Dear Donald. We are sorry to hear that the toner did not work very well for you. Please contact us for a replacement or refund whichever you prefer. Thank you.

Posted 9 years ago

“Stephanie, I order ink toner for a 3115cn copier, all four. I never received a confirmation or tracking number, therefore I order from another supplier. Just looking at my bank statement I discovered I had be charged $204.00 with no info. I tracked it back to inktoner store. I was told the toner would be delivered a certain date. Without any information I did not know anything else about this transaction rather than looking and finding I had been debited for it which caused some minor problems. I'm now in the process of trying to get the charge credited back to my account. Still can't find any information on what is happening. This in all likelihood a isolated incident but I'm worried about getting my money back. The packaged was refused from Fed-Ex but this is little consolation as to what is going on. Therefore, I rate this service as poor. The supplier used was very prompt from the minute of the transaction with all kinds of tracking and billing information.”

Helpful Report

Posted 9 years ago

Hi Julian. We are sorry to hear that you have the trouble. If a customer does not receive the order confirmation and tracking number emails, it is usually because there is a typo of the email address when placing the order or the emails went to the spam folder. Anyway the money will be credited back to your account shortly and again we apologize for the inconvenience. Thanks.

Posted 9 years ago

“The cartridge seems to have a defeat ... as one half of each page comes out with a grey shadow ... please explain why this is happening. Thank you.”

Helpful Report

Posted 9 years ago

Dear Duane. We are sorry to hear that the cartridge does not work very well. Please contact our customer service and we can do a troubleshoot, replacement or refund whichever you prefer. Thanks.

Posted 9 years ago

“USING THIS INK TONER....INK DOESN'T SEEM VERY DARK, BUT I THOUGHT ID TRY IT.”

Helpful Report

Posted 9 years ago

Dear Darci. We are sorry to hear that the ink doesn't seem very dark. Please contact our customer service and we can do a troubleshoot, replacement, or refund whichever you prefer. Thanks.

Posted 9 years ago

“The laser cartridge came in record time, the problem is it prints like it might be empty. It is light in some areas and medium in others.”

Helpful Report

Posted 9 years ago

Dear Richard. Please kindly try to shake the toner cartridge left and right a little and that might solve the problem. If not then please contact our customer service and we can take care of it. Thanks.

Posted 9 years ago

“I have not received my order yet. It was 7 days ago I ordered the cartridges online. Jerry Cupstid”

Helpful Report

Posted 9 years ago

Hi Jerry. I just used the tracking number to see your package and it was already delivered last week. Please ask other people who could receive the order, and if you still could not find it. Please let us know. Thanks.

Posted 9 years ago

“I am not happy the ink toners arrived and the printer is stating that they are empty so it want print I left a message for them to call me and they have not called me yet”

Helpful Report

Posted 9 years ago

“I bought the wrong items because, the drum could not fit. Juliana”

Helpful Report

Posted 9 years ago

Hi Juliana. Did you contact our customer service? We will be glad to help you out with the correct drum.

Posted 9 years ago

InkTonerStore is rated 4.8 based on 6,773 reviews