InkTonerStore Reviews

Name: InkTonerStore
Rating: 4.82

4.8 Rating 6,096 Reviews

98 %

of reviewers recommend InkTonerStore

4.8

Based on 6,096 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Phone:

8887207888

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InkTonerStore 5 star review on 22nd February 2023

Stefan Lewandowski

InkTonerStore 5 star review on 25th September 2022

James

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“as with most surveys, the merchant asks for a review before you have a chance to try their product. So I give them a 1 until I can give a 5.”

Helpful Report

Posted 1 month ago

“The part they sent me didn’t work. I emailed and no response.”

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Posted 1 month ago

“Cartridge did not work, cannot get any from Company to respond to me”

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Posted 1 month ago

“Toner cartledge does not fit. Too small.”

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Posted 1 month ago

“I have not received my order.”

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Posted 2 months ago

“I returned the toner cartridges to the West Chester, Pennsylvania, warehouse. i do not want any products from China. China has destroyed the integrity of quality, environmental safety and is stabbing the United States in the back internationally. I was told that there was fraud on my account. Patrice Bernier”

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Posted 2 months ago

“I had been ordering my toner at ink toner store since Dec 2020. When ever I had issues customer service was great about fixing it. This last time, customer service wanted to refund my money instead of replacing my black toner. They initially replaced it but that replaced had issues so that is why refund my money. Even though I didn't want that option, I wanted another replacement. They didn't care about losing my business. I feel that is poor customer service and their product doesn't hold up. I went and bought a brand new Canon black toner for my printer and had no issues with it. I would not order for them!”

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Posted 3 months ago

“I ordered ink from this company got it and it was all dryed out”

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Posted 5 months ago

“Made literally 5 copies and broke the 1st day. The company should not be allowed to sell defective products like this. Would never order again.”

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Posted 6 months ago

“You sent he wrong toner. I need a 134Afor an HP printer. Please let me know how I can return what you sent me so that you can replace it ith the correct toner.”

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Posted 6 months ago

“I ordered a HP Photosmart 8150, 97 Ink cartridge costing over $84, which would not work in my printer. I called tech support and found out that there were different letters next to the model number of the cartridge. Unfortunately, the one that was sent was the wrong one. The agent offered to sell me the correct 97 cartridge for $54 +. I was very annoyed. Why didn’t customer service tell me to check the model number on the inkjet cartridge so that I would receive a working replacement. Your service sucks.”

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Posted 7 months ago

“The ink cartages didn't work. They had the same problem as the others I have tried including the hp cartrages..”

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Posted 7 months ago

“The product I purchased was fine. I live in Knoxville TN. My credit card I used for this transaction was used for 2 purchases (restaurants) in Yonkers, New York , which are near your location. Another was tried in Delaware but was declined. I locked my card and Capital One is investigating. Someone in your company is a thief. This was the only time I have used this card in several months. The two purchases totaled $124.89. Your data security is not working! I cannot recommend your company!”

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Posted 8 months ago

“You don't want to see my review. How do I send them back for a refund?”

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Posted 8 months ago

“i am happy with my toner but i order drum as well and that was a mess it messed up my printer and now its a waste and had to buy a new printer so i need some kind of compensation for the troubke i went thriugh”

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Posted 9 months ago

“Hi Stephanie, About two weeks ago I ordered two high-yield laser ink cartridges and two drums for my Brother printer. The price was good and the delivery was fairly quick. However, in the week that I have used one of the new cartridges I have maybe printed out a total of (20) twenty pages as I use the printer strictly for residential non-business purposes and the printer already tells me that the toner is low! I took out the cartridge and moved the green slide back and forth a few times and it still says the toner is low and now the printer starts banging as it has never done before. Therefore, you sold me products which were not as advertised. Please refund the purchase price and send a return overnight label so that I may send the defective products back to you. Thank you. David M. Trovato (508) 265-1375 davidmtrovato@gmail.com”

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Posted 9 months ago

“I tried the cartridge and printer would not accept it. Kept saying to reinsert. After numerous attempts I had to buy a new cartridge and it worked first time. Cost should be refunded.”

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Posted 10 months ago

“I am very upset- I ordered lie $200 o cartridges that the ad claimed were compatible w ith the HP Laser Jet Printer I own. But they are not working because they do not have the proper chip. The printer refuses to print with them. I think I should get my money back by returning them to the InkToner store Connie Cordovilla”

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Posted 10 months ago

“The ink toner was shipped and it was the wrong one for my PageWide Pro 477dn MFP2. I returned the toner. Have not received the correct toner. I need my toner. My business printer has ceased. Please help!!!!”

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Posted 10 months ago

“WAS a mistake to order the ink my printer will only use HP cartridges These are of no use to me BIG Mistake”

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Posted 10 months ago

InkTonerStore is rated 4.8 based on 6,096 reviews