InkTonerStore Reviews

Name: InkTonerStore
Rating: 4.81

4.8 Rating 6,081 Reviews

98 %

of reviewers recommend InkTonerStore

4.8

Based on 6,081 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

8887207888

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InkTonerStore 5 star review on 22nd February 2023

Stefan Lewandowski

InkTonerStore 5 star review on 25th September 2022

James

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cartridges were less than half full of ink. No response to email.”

Helpful Report

Posted 1 month ago

“We were told we would receive our shipment by 2 o'clock one day and it never arrived. It did not get to our location until the next day after we had closed. We waited days to get this shipment. Some of this was on us because we ordered incorrectly but still this was way to long to wait.”

Helpful Report

Posted 1 month ago

“While service was fine, I was not very happy with the product. Cartridges do not snap firmly in place in my machine, so not sure if they will even work. Also my printer cannot get ink level data on the cartridges so I’m in the dark as to how much ink is remaining. Had I known this, I would not have purchased. Again, service was fine, but product, not so good.”

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Posted 1 month ago

“Run out of ink very quickly”

Helpful Report

Posted 1 month ago

“I did not know those toner cartridges were made in China until I opened the package. Having bought several bad Made in China products before, I don't want to buy merchandises made in China any more because I don't trust their quality. Indeed, the first few pages I printed looked very bad, with yellowish color spilled all over the pages. Later after more than 20 pages printed, the toner cartridges start working normally, but I still have misgivings about their quality. I don't recommend them to other buyers.”

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Posted 2 months ago

“The original two toner cartridges I ordered print as if they are empty - very light, can hardly. Only one replacement cartridge came and a slightly different shape. It did fit in printer, but jams the paper. Very dissatified.”

Helpful Report

Posted 3 months ago

“New toner that I bought in your store has very bad quality. Black powder smears all the sheets, it’s a shame in front of the clients. I will never buy anything from your store again”

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Posted 4 months ago

“Recent ink set purchase is constantly bringing on HP error codes for improper ink cartridges!”

Helpful Report

Posted 7 months ago

“I received my drum fairly quick but ink hasn’t arrived yet where is my order ??? When I click on track my order nothing comes up. ???”

Helpful Report

Posted 1 year ago

“Unfortunately your cartridges not working in my printer. The printer is not recognized the ink cartridge and I can't print at all! However I not upset about this, what really disappointed me was your respond! I send an email to you and asked for help, but no answer! I use this printer for work and your customer service is not existing! Shame on you!! Never will purchase from you again! Total useless company! Heinz Dieter Stute”

Helpful Report

Posted 1 year ago

“Shortly after intalling my new cartridges and printing one time my printer gives me a message that one or more are missing or damaged. I live on a fixed income and this is very disappointing now I have to go buy more ink because my printer won't print. This is not acceptable. I should be compensated for this expense.”

Helpful Report

Posted 1 year ago

“The InkToner cartridges that I ordered and received clog up my printer heads every time I try to print so I have to clean the heads every time I print. After cleaning, the printer seems to print fine but after the printer is idle overnight, the head has to be cleaned again before it will print.”

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Posted 1 year ago

“Brother ink cartridges usually allow for over 2000 pages before they run dry. Yours, under 1000 pages. No bargain.”

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Posted 1 year ago

“There were no instructions on how to put in the new toner cartridge. When I looked it up online the video was in Hindi (not english). So I have not been able to use your product.”

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Posted 1 year ago

“i AM STILL WAITING FOR YOU TO SEND ME REPACMENT CARTRIDGES, DO I NEED TO SEND BACK THE WHOLE SET OR JUST THE 2 THAT DOES NOT WORK..”

Helpful Report

Posted 1 year ago

“Unfortunately, my experience has not been great. The toner did come quickly and the price was good, however, my printer will not print with these toner cartridges! I bought these cartridges for work and three other people use my printer. Now, none of us can print! I am in the process of contacting InkTonerStore.com to get a refund and mailing label.”

Helpful Report

Posted 1 year ago

“The drums appear to be a problem. Our printer indicates a problem with the new drum when printing. I called and left a message days ago and no return call. It appeared that you were out of business when I attempted to call a few days ago. Your phone rang and rang and rang. Your website would not let me send a message. Perhaps you should have only been rated with one star.”

Helpful Report

Posted 1 year ago

“I cancelled toner cartridge order just a few hours after online order. Toner was delivered anyway. Spoke w/rep there who said I would have to take to UPS store for return to get full credit. Explained to person at store who made note. However, cartridge landed back on doorstep following day. UPS is 15 min. drive each way. Can someone not just send me new label to get this cartridge properly returned? I've worked with PSN online ink cart. supplier (Burbank, CA) for my business previously. Unless this is more easily resolved, I will advise my clients to support suppliers that are more customer-service oriented.”

Helpful Report

Posted 1 year ago

“I'm not happy at all with my purchase of ink toner. I had used them once before and they were great. This last one was terrible. The colors do not print well. They are faded and muted. They are also not dense. The black toner keeps leaving a streak along the side of the paper and so I have to keep pulling out the toner and cleaning it. I print a lot for my business and create my own packaging and this just looks terrible. I won't be purchasing from them again. - Craig Sterken”

Helpful Report

Posted 1 year ago

“I ordered 2 black and 2 color cartridges for our printers. Here I thought for what we paid for the cartridges hopefully they would work. The cartridges don’t work. I was going to call and see about sending them back to you. Nancy Walk, 281-350-4311”

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Posted 1 year ago

InkTonerStore is rated 4.8 based on 6,081 reviews