InkTonerStore Reviews

Name: InkTonerStore
Rating: 4.79

4.8 Rating 6,894 Reviews

97 %

of reviewers recommend InkTonerStore

4.8

Based on 6,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

8887207888

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InkTonerStore 5 star review on 24th July 2025

Pamela Gable

InkTonerStore 5 star review on 22nd February 2023

Stefan Lewandowski

InkTonerStore 5 star review on 25th September 2022

James

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my drum fairly quick but ink hasn’t arrived yet where is my order ??? When I click on track my order nothing comes up. ???”

Helpful Report

Posted 3 years ago

“Unfortunately your cartridges not working in my printer. The printer is not recognized the ink cartridge and I can't print at all! However I not upset about this, what really disappointed me was your respond! I send an email to you and asked for help, but no answer! I use this printer for work and your customer service is not existing! Shame on you!! Never will purchase from you again! Total useless company! Heinz Dieter Stute”

Helpful Report

Posted 3 years ago

“Shortly after intalling my new cartridges and printing one time my printer gives me a message that one or more are missing or damaged. I live on a fixed income and this is very disappointing now I have to go buy more ink because my printer won't print. This is not acceptable. I should be compensated for this expense.”

Helpful Report

Posted 3 years ago

“The InkToner cartridges that I ordered and received clog up my printer heads every time I try to print so I have to clean the heads every time I print. After cleaning, the printer seems to print fine but after the printer is idle overnight, the head has to be cleaned again before it will print.”

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Posted 3 years ago

“Brother ink cartridges usually allow for over 2000 pages before they run dry. Yours, under 1000 pages. No bargain.”

Helpful Report

Posted 3 years ago

“There were no instructions on how to put in the new toner cartridge. When I looked it up online the video was in Hindi (not english). So I have not been able to use your product.”

Helpful Report

Posted 3 years ago

“i AM STILL WAITING FOR YOU TO SEND ME REPACMENT CARTRIDGES, DO I NEED TO SEND BACK THE WHOLE SET OR JUST THE 2 THAT DOES NOT WORK..”

Helpful Report

Posted 3 years ago

“Unfortunately, my experience has not been great. The toner did come quickly and the price was good, however, my printer will not print with these toner cartridges! I bought these cartridges for work and three other people use my printer. Now, none of us can print! I am in the process of contacting InkTonerStore.com to get a refund and mailing label.”

Helpful Report

Posted 3 years ago

“The drums appear to be a problem. Our printer indicates a problem with the new drum when printing. I called and left a message days ago and no return call. It appeared that you were out of business when I attempted to call a few days ago. Your phone rang and rang and rang. Your website would not let me send a message. Perhaps you should have only been rated with one star.”

Helpful Report

Posted 3 years ago

“I cancelled toner cartridge order just a few hours after online order. Toner was delivered anyway. Spoke w/rep there who said I would have to take to UPS store for return to get full credit. Explained to person at store who made note. However, cartridge landed back on doorstep following day. UPS is 15 min. drive each way. Can someone not just send me new label to get this cartridge properly returned? I've worked with PSN online ink cart. supplier (Burbank, CA) for my business previously. Unless this is more easily resolved, I will advise my clients to support suppliers that are more customer-service oriented.”

Helpful Report

Posted 3 years ago

“I'm not happy at all with my purchase of ink toner. I had used them once before and they were great. This last one was terrible. The colors do not print well. They are faded and muted. They are also not dense. The black toner keeps leaving a streak along the side of the paper and so I have to keep pulling out the toner and cleaning it. I print a lot for my business and create my own packaging and this just looks terrible. I won't be purchasing from them again. - Craig Sterken”

Helpful Report

Posted 3 years ago

“I ordered 2 black and 2 color cartridges for our printers. Here I thought for what we paid for the cartridges hopefully they would work. The cartridges don’t work. I was going to call and see about sending them back to you. Nancy Walk, 281-350-4311”

Helpful Report

Posted 3 years ago

“Been using them for a while, prices were good but toners hit or miss. Last order placed was accidentally for the wrong model number and they wouldn’t accept the item back for an exchange. Unfortunate.”

Helpful Report

Posted 3 years ago

“The ink left a streak of yellow on both sides of the paper. It took about 100 sheets to come out of that. I wasn't thrilled. Not sure if I want to try another one. I would give it a 2.5 star. Not poor but not acceptable either.”

Helpful Report

Posted 3 years ago

“The 1st cartridge worked fine, the 2nd one is giving me issues. Its leaving toner marks / smudges. For the type of business that i do, i cant afford these on the forms.”

Helpful Report

Posted 3 years ago

“Toner cartridge produces unwanted lines in printout, rendering it useless. See accompanying picture.”

Helpful Report

Posted 3 years ago

“The toner had some parts on the page, about the size of a letter, that were not printed. I was hoping it would work out and even pulled it out of my printer again and tilted it left and right and moved the slider back and forth, but there has been no improvement since I got it. There were also no instructions with it. I paid a little bit more this time because I didn't want the bottom of the line. But the 2 cheaper ones I bought before [I didn't remember where], were perfect. Duane Craig, Fitchburg WI.”

Helpful Report

Posted 3 years ago

“Cartridge has failed. It was a replacement for a prior failed cartridge that I procured from the same supplier. There must be a bad run of cartridges for HP Laserjet 1320. Green label on the cartridge says IH-Q5949A-NNS.”

Helpful Report

Posted 9 years ago

“Replaced drum (Brother -DR420/450) 7/6/16 and went bad on 8/30/16. Replaced cartridge at same time as drum and the cartridge is still good. Cartridge last us 3 months normally and the original drum lasted us thru 6 cartridges. Kept saying drum error for the last 2 days. we would take it out, clean it and would only print 2 pages before got drum error and finally it said to replace drum. Go with OEM, they last longer.”

Helpful Report

Posted 9 years ago

“The major problem that I have is when I receive the toner the valve was open for the chamber so when I pull the tape out everything went on the floor.”

Helpful Report

Posted 9 years ago

InkTonerStore is rated 4.8 based on 6,894 reviews