InkTonerStore Reviews

Name: InkTonerStore
Rating: 4.80

4.8 Rating 6,637 Reviews

97 %

of reviewers recommend InkTonerStore

4.8

Based on 6,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

8887207888

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InkTonerStore 5 star review on 24th July 2025

Pamela Gable

InkTonerStore 5 star review on 22nd February 2023

Stefan Lewandowski

InkTonerStore 5 star review on 25th September 2022

James

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received the Brother drum unit yet.”

Helpful Report

Posted 2 weeks ago

“I like the Ink Toner Store however, I had a recent problem. I always order 2-3 extra cartriges for emergencies. This is the first time I have been completly ignored. 1 of the toners was out of ink after 10 days of use. Then I inserted the other new toner and it only printed 3 pages and I was out of toner. I called and left a message to have someone call me no one bothered to call me. I had to rush to get a toner. Then I ordered 5 more toners. No credit has been given, no email, no communication at all. I was very disappointed.”

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Posted 4 weeks ago

“Ordered toner for our Canon printer; a week later no delivery. I contacted customer service and it hadnt been sent out yet. They got the ball rolling and it came in a few days. the price is unbeatable and I hope the quality is substancial.”

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Posted 4 months ago

“I called and left a message for assistance with an issue I had with a product I purchased and as of today I have not recieved a call back or an email. The first time I made a purchase there was no problems thats why I reordered. I hope this will help with future customers.”

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Posted 5 months ago

“It would have been nice if the instructions mentioned that the orange pieces needed to be removed from the ink cartridges before they could be installed in my printer. Once I figured that out it was smooth sailing.”

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Posted 7 months ago

“worked at forst now colors smear”

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Posted 8 months ago

“HP color laser jet printer read supplies status, all colors as order 206A. I ordered 206x. The 3 ink colors supply read as used cartridge. The black cartridge shows approximate pages remaining: >1050**. My question is did I receive the right cartridge that I ordered and paid for?”

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Posted 9 months ago

“My order was split into two deliveries and I was not contacted about this. I had to contact them left a message twice before I got a phone call back explaining the issue. Should not get a recording when you call and should get called back when you leave a mesage and not have to call again and threaten to stop payment unless I hear from them. I think its very poor customer service.”

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Posted 10 months ago

“Shipment took almost three weeks”

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Posted 10 months ago

“Haven’t used them yet”

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Posted 11 months ago

“I've purchased about 10 cartridges. Cartridge quality is not consistant, but acceptable for DRAFT and in-office docs. 1) Out of the box, faint, veritical lines appeared when printing envelopes. For my current cartridge, the lines disappeared after a about 50 pages of printing. For a previous cartridge, the lines never faded and I could no longer use the cartridge. 2) When using a newly-purchased black cartridge, splatters of other colors appear at the top or sides of the page when printing black/white and greyscale. In summary, I'll purchase InkTonerStore cartridges again, as the price outweights the issues. But I use another printer with genuine cartridges for best-qualitying printing.”

Helpful Report

Posted 11 months ago

“Ordering processes were simple. Yet to try the new toner cartridges.”

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Posted 1 year ago

“Your pricing is pretty good and your customer service is fine but the consistent quality of your toners is not great. It could be better. I still have one bad toner I'm trying to get replaced.”

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Posted 1 year ago

“website said same day shipping when I ordered yesterday before noon!!! But they really slow walked this order and I don't think it will even get in time to be in the UPS system today....very disappointed when I needed the order ASAP.”

Helpful Report

Posted 1 year ago

“Haven't used it yet still have a little left for printer before it is needed.”

Helpful Report

Posted 1 year ago

“I ordered an ink cartridge and it says it shipped on 12/13/23 but I did not get it until 12/20/23. Seems like it took a long time to ship. I have not put it in my printer yet so I cannot say if it is working okay or not.”

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Posted 1 year ago

“100264701 order number... Please send me what I ordered. Need to confirm a mistake wasn't made. Thank you. todd@vvfarms.com”

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Posted 1 year ago

“Box not clear as to which printer cartridge could be used in. Haven't installed Cartridge yet.”

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Posted 1 year ago

“I installed the inktonner just like I always have done. About 5 or 6 days later. Every time I started to print from the labtop to the printer the paper would jam. The toner cartridge on the left side would install like always but the right side would not go in because of a triangle inside the printer. I looked @ the inktonner cartridge and saw the same triangle on the right bottom side. I alighned the triangle so the inktonner cartridge would slide into the triangle slot. The printer still is jamming as the paper goes past the inktonner cartridge, to be printed. How can I return the inktonner cartridge for a new one.”

Helpful Report

Posted 1 year ago

“I have been ordering cartridges from the store for many years now. The first two years were great. After that, they got sloppy: sent me the wrong ink cartridges for my HP 1005 printer, then sent me one in which the ink didn't print out correctly leaving a white portion on each " printed" page, and again with this new cartridge, the same thing is happening. This new cartridge which I got a week ago also doesn't fit exactly right I had to "wiggle" it in to get it to fit. Still, it has white streaks where the ink doesn't print. Will find another store to order from if this keeps up!”

Helpful Report

Posted 2 years ago

InkTonerStore is rated 4.8 based on 6,637 reviews