InkTonerStore Reviews

Name: InkTonerStore
Rating: 4.80

4.8 Rating 6,637 Reviews

97 %

of reviewers recommend InkTonerStore

4.8

Based on 6,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Phone:

8887207888

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InkTonerStore 5 star review on 24th July 2025

Pamela Gable

InkTonerStore 5 star review on 22nd February 2023

Stefan Lewandowski

InkTonerStore 5 star review on 25th September 2022

James

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The good: The order shipped quickly. The bad: 1) I received my order and when I go to my account there is no record of my order 2) The ink I received for a relative's Brother printer will not show the ink level on the printer. Only a question mark ? There is no mention of this on the page for the LC3033 ink. So do I have defective ink, or is the chip on the ink not being read? 3) I have called the 888 number 4x. I was able to leave a message once and Jamie did try to return my call. I subsequently called 3x after that and the phone just rings.”

Helpful Report

Posted 2 years ago

“I just put these in on December 22 and the Yellow was all over the place in the sealed plastic. I took it outside and opened it and took tissues to clean it off and put it in my printer and now I have Yellow Toner all over the printer. I went back to the old one that was in and it is low in toner, but I can manage for a little while. All the other toners are working great and I love that.”

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Posted 2 years ago

“It's a spare. Haven't used it yet. Maybe next month.”

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Posted 2 years ago

“I have not used these ink cartridges yet. I hope they will be good because the price was excellent.”

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Posted 2 years ago

“OK, I finally installed the new toner. Just got my first printed page and overall it is good, except for the blue lines that follow the right border from top to bottom of the page. Is this fixable? Also, is it safe to dispose of the old cartridges in the regular trash? I will put them in the plastic bags that had the new cartridges. Overall I am pleased with the purchase because you are less than half the price of the brand cartridges.”

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Posted 2 years ago

“I only ordered 1 box of print cartridges but I got 2 and charged twice. please email a return label to: brooksjerry76@gmail.com Thank you Jerry Brooks”

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Posted 2 years ago

“Could not get it to work”

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Posted 2 years ago

“I normally get great off market toner from inktonerstore.com. My last black toner didnt work and had to toss and purchase a double priced HP toner because I had a big print job deadline. I know it is always a risk using off market toner, but worth it. Will let you know how inktonerstore.com handles this issue.”

Helpful Report

Posted 2 years ago

“The service was nice but the product number is wrong It does not comply with my HP Photosmart 8150. What should I do now? Can I return it? Do you sell a more compatible cartridge? Would you call me for advice? (352) 3720143 Dr. Rolf Hummel”

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Posted 3 years ago

“Unfortunately, the drum kit (and toner) that were purchased were not compatible with the Okidata B411d. The staff was helpful and worked with me to try to figure out why the drum & toner were not working. The conclusion was that there was a problem on the manufacturing side that made the drum (and likely toner cartridge) not function properly in the B411d. InkTonerStore refunded the drum & toner purchase - which was an acceptable solution under the circumstances. Trouble-Shooting Note: I purchased a used B411d, and was initially receiving a similar error message trying to get that one up and running. I found a video from Israel (very little English) that FIXED the problem on the used machine by removing, cleaning and replacing the Front Assembly of the Duplex Assembly. The drum from the used machine worked on my old machine after cleaning/replacing the Duplex Asbly, but your drum would not work on either machine, strongly indicating that your drum IS the faulty part.”

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Posted 3 years ago

“I wiil be glad to make a completel review once i had used the Ink for at least 60 days”

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Posted 3 years ago

“Your tracking links never work!”

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Posted 3 years ago

“This toner is being too light. I'm bit disappointed. Last two seems to be better 😌 I have not yet tried on photography ink yet, hoping it will work.”

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Posted 3 years ago

“The item came quickly. The problem is that the printer can not read the toner as in the machine. It keeps saying it is not locked in correctly. I have removed and replaced the cartridge a number of of times. The problem is probably the printer. We will be getting a new printer.”

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Posted 3 years ago

“My printer still says the DRUM is needing changing out.”

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Posted 3 years ago

“It took LONGER THAN YOU HAD estimated to get it. But that's OK, I am a little concerned because there seems to be something missing on the right side of the cartridge. When I pulled it out to check for a misfeed, a small black molding just flapped in the breeze, and there didn't seem to be anything to do about it. I slid it in gently, and everything works. But I do worry if I have to pull it out again at what might happen if it just falls off.”

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Posted 3 years ago

“I have nothing to report at this time.”

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Posted 3 years ago

“Fast delivery and average quality.”

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Posted 3 years ago

“The first Yellow cartridge you sent did not fit the printer ! Your customer service, Shannon, was polite and responded immediately and sent a replacement in 2 days which worked fine ! I will try you the next time !”

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Posted 7 years ago

“Haven't used the toner yet”

Helpful Report

Posted 8 years ago

InkTonerStore is rated 4.8 based on 6,637 reviews