InkTonerStore Reviews

Name: InkTonerStore
Rating: 4.81

4.8 Rating 6,118 Reviews

98 %

of reviewers recommend InkTonerStore

4.8

Based on 6,118 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Phone:

8887207888

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InkTonerStore 5 star review on 22nd February 2023

Stefan Lewandowski

InkTonerStore 5 star review on 25th September 2022

James

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not yet received my order! So how can I make a review?”

Helpful Report

Posted 1 year ago

“Promise return for any reason, but when I asked for shipping label they make you jump through hoops like taking pictures of the product. Crappy cartridges with no useful warranty. I had to but full price from the store because of this waste of time.”

Helpful Report

Posted 1 year ago

“Tracking said it was delivered, however, we have never received the product. There has never been any theft in our area for delivered products. Please let me know how to proceed. John Piatti 219-293-1990 jpiatti@nimin.com”

Helpful Report

Posted 1 year ago

“As of this writing, the InkTonerStore has not answered emails or phone calls concerning the E40 cartridges I purchased that don't work. I will give them a little more time before I dispute the charge and go somewhere else.”

Helpful Report

Posted 1 year ago

“quality is not as good as it use to be”

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Posted 1 year ago

“Ink toners are many times defective and don,t last. The last one I bought did not have ink. This is the second time this has happened therefore I,m not buying them. Again.”

Helpful Report

Posted 1 year ago

“Not what expected”

Helpful Report

Posted 1 year ago

“Was sent the WRONG toner. It does not work with the printer as advertised.”

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Posted 1 year ago

“I bought 2 cartridge for my printer tried the first one and it didn’t work. I reached out by email to return the item but it took me couple emails back and force and finally I gave up and went through my payment source and sent all communication and canceled the transaction after that I received an email that said they are ready refund and return the items!! It said 90days return on return policy but it looks like the customer service was trying to fund a way for bot accepting the return!! I was told that’s part of return process !! Which doesn’t make sense when you said 90 days return .”

Helpful Report

Posted 1 year ago

“The cartridge acts like like it has no ink in it. I have also taken the cartrighe and shook it and put it back in. It still did not work. I would believe the cartridge you sent me is Empty!!!!!!!!!!”

Helpful Report

Posted 1 year ago

“I still have not received my order from you. Order #100234632. Tracking info says order complete but as of 9/23/21 it is not.”

Helpful Report

Posted 1 year ago

“I am disappointed that the order has not been delivered yet. The UPS label was created right away, but the product has not been shipped. There has been no contact from this business as to when I can expect my order to be delivered.”

Helpful Report

Posted 1 year ago

“I put the toners in my printer and it jammed up my printer. I had to go to a printer person and have it taken apart. I'm waiting to see if there was any damage to the printer.”

Helpful Report

Posted 1 year ago

“As I previously replyed to your survey, the Toner Cartridge did not fit my printer. The toner cartridge was returned to your facility at 10:19 AM today.”

Helpful Report

Posted 1 year ago

“The Canon E40 compatible toner cartridge (E31/E40/E41-NTJ) we ordered for our copier does not work. We removed the large protective covering from the front of the cartridge and then tried to remove the thin, transparent ribbon sticking out the side-but it will not come out. We tried using it anyway, giving it some shaking, and it would print a faint and discontinuous copy. Trying again to remove the ribbon, it almost starts to stretch, and I think it will break before it comes out. What are we supposed to do?”

Helpful Report

Posted 1 year ago

“the toner smears on my shipping labels. i have to use clear tape over them on every label.”

Helpful Report

Posted 1 year ago

“Even though the Dell 1160w was listed on the toner, it didn't fit my Dell Printer. As soon as I figure out how to return it, I plan to do so.”

Helpful Report

Posted 1 year ago

“Actually I need to return the item because It didn't work on my computer. After my son installed it the paper jammed every time I tried to print. Although the message on the printer had called for a new drum and not a new ink cartridge, fortunately we had kept the old drum which we reinstalled with a new ink cartridge and it works fine. What do I need to do to return your drum for a refund? Patricia Davis”

Helpful Report

Posted 1 year ago

“I have been using the inktonerstore for over a year now and have always loved the prices and fast deliveries. But the last two orders have had the chips missing or the order was completely wrong. I have called and emailed them and never received anything back for a response. Believe the company has gotten hit during the covid. Hate that I had to go back to the high prices but work doesn't stop.”

Helpful Report

Posted 1 year ago

“Product received was wrong and we did not receive all of the order. A return was issued and an RMA received. The customer service representative Maria was very rude and not helpful to us in assisting with the return. Her emails were rude and not clear and she was rude on the phone as well. We then spoke with another person after not being able to communicate with Maria and that person in customer service was also very rude and not helpful and told us they would be closing our account once this transaction was completed. This was our first and last time to try ink toner store.”

Helpful Report

Posted 6 years ago

InkTonerStore is rated 4.8 based on 6,118 reviews