InkTonerStore Reviews

Name: InkTonerStore
Rating: 4.80

4.8 Rating 6,572 Reviews

97 %

of reviewers recommend InkTonerStore

4.8

Based on 6,572 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Phone:

8887207888

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InkTonerStore 5 star review on 22nd February 2023

Stefan Lewandowski

InkTonerStore 5 star review on 25th September 2022

James

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Canon E40 compatible toner cartridge (E31/E40/E41-NTJ) we ordered for our copier does not work. We removed the large protective covering from the front of the cartridge and then tried to remove the thin, transparent ribbon sticking out the side-but it will not come out. We tried using it anyway, giving it some shaking, and it would print a faint and discontinuous copy. Trying again to remove the ribbon, it almost starts to stretch, and I think it will break before it comes out. What are we supposed to do?”

Helpful Report

Posted 2 years ago

“the toner smears on my shipping labels. i have to use clear tape over them on every label.”

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Posted 2 years ago

“Even though the Dell 1160w was listed on the toner, it didn't fit my Dell Printer. As soon as I figure out how to return it, I plan to do so.”

Helpful Report

Posted 2 years ago

“Actually I need to return the item because It didn't work on my computer. After my son installed it the paper jammed every time I tried to print. Although the message on the printer had called for a new drum and not a new ink cartridge, fortunately we had kept the old drum which we reinstalled with a new ink cartridge and it works fine. What do I need to do to return your drum for a refund? Patricia Davis”

Helpful Report

Posted 2 years ago

“I have been using the inktonerstore for over a year now and have always loved the prices and fast deliveries. But the last two orders have had the chips missing or the order was completely wrong. I have called and emailed them and never received anything back for a response. Believe the company has gotten hit during the covid. Hate that I had to go back to the high prices but work doesn't stop.”

Helpful Report

Posted 2 years ago

“Product received was wrong and we did not receive all of the order. A return was issued and an RMA received. The customer service representative Maria was very rude and not helpful to us in assisting with the return. Her emails were rude and not clear and she was rude on the phone as well. We then spoke with another person after not being able to communicate with Maria and that person in customer service was also very rude and not helpful and told us they would be closing our account once this transaction was completed. This was our first and last time to try ink toner store.”

Helpful Report

Posted 7 years ago

“I bought 2 toner cartridges, 1st one lasted less than a week, how can I send back?”

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Posted 8 years ago

Hi William. We are sorry to hear that the cartridge does not meet your expectation. Please contact our customer service for a troubleshoot, replacement or refund whichever you prefer. Thanks

Posted 8 years ago

“My toner arrived on Saturday. I'm a teacher, and the toner was for the printer in my classroom. When I opened the package, black powder went EVERYWHERE. Upon inspecting it, a piece was obviously missing, leaving a home for all of the toner to spill out the side. I spent an hour cleaning it up. An hour that I was supposed to be preparing for my cigars that day. There is still black powder floating around my room, and obviously my printer still doesn't have toner. It was a complete mess and waste of money.”

Helpful Report

Posted 8 years ago

Hi Katie. We are so sorry to hear that the toner did work for you. It seems to be damaged during shipping transit. Please contact our customer service for a replacement or refund whichever you prefer. Thanks.

Posted 8 years ago

“The cartridge was broken when it arrived. Very flimsy compared to others I've used. Twenty five bucks wasted.”

Helpful Report

Posted 8 years ago

Hi Frank. We are sorry to hear that you are not satisfied with our product. Please contact our customer service for a replacement or refund whichever you prefer. Thanks.

Posted 8 years ago

“The toner we ordered is difficult to find, and I was very pleased to see you had it. Unfortunately, it will not work on our printer. I will have to return it for a credit.”

Helpful Report

Posted 8 years ago

“The first cartridge was bad, had streaks throughout the copy. They sent another one a couple of days later and that one was worse than the first one. The did not want a third chance and sent me elsewhere. The cartridge I received from the new company was perfect.”

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Posted 8 years ago

“Having to return toner due to noncompatability.”

Helpful Report

Posted 8 years ago

“Unfortunately I will need to send both the yellow and Magenta toner cartridges back to your store because after installing and booting the printer up it indicates an error on the printer display and computer screen. Apparently HP software senses whether new cartridges installed are genuine HP or not. The cartridges are supposed to be compatible with our printer. (Color Laser Jet Pro MFP M277dw) I will send the cartridges back today or tomorrow. Please tell me what I need to do in the process of returning them. Thank you.”

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Posted 8 years ago

“Although the salesperson I dealt with was super nice, and they refunded our purchase price, two different toner cartridges did not work in our printer. There were bubble looking smears.”

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Posted 8 years ago

“These never worked, and I was sent a tutorial on how to reset my printer count that did not work. Just buy the factory toners, it's not worth the wasted time to buy them cheaply.”

Helpful Report

Posted 8 years ago

Dear Nicole. We are sorry to hear that the toner did not work very well for you. Please contact us for a replacement or refund whichever you prefer. Thank you.

Posted 8 years ago

“I am very disappointed withe the toner for my Canon PC425 copier. The toner gears make a grinding sound and does not produce a copy. This does not happen with the toner that was going to be be replaced. I guess price matters. I will not go through the pain of sending it back to you. I will charge it up to a learning experience and find another vendor. Carl Dulgeroff”

Helpful Report

Posted 8 years ago

Dear Carl. We are sorry that the toner did not meet your expectation. Please contact our customer service and we can do a troubleshoot, replacement or refund whichever you prefer. Thanks.

Posted 8 years ago

“I am returning this ink ..... it does not work on my printers. I've called several time and no one has responded to my call. This ink is very poor quality. Please send me the necessary information to get my money back. Thanks Brenda Carey 318 272 6611”

Helpful Report

Posted 8 years ago

Hi Brenda. Sorry we missed your call. We will call you and get the issue resolved. Thanks.

Posted 8 years ago

“I find it very interesting when I am asked for a review before the product has even been delivered. Don Spires dspiresjr@yahoo.com”

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Posted 8 years ago

“Your toner worked for 2 pages and it no longer works”

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Posted 9 years ago

Dear Beth. Sorry the toner did not work well for you. Please contact our customer service for a troubleshoot, replacement, or refund whichever you prefer. Thanks.

Posted 9 years ago

“Horrible. Printing now prints very faded. Had bought two and tried second with same results. Then went right to hp for there cartridge and printer now works fine. Ink store toners no good waste of money stay away”

Helpful Report

Posted 9 years ago

Dear Richard. Sorry the toner did not work well for you. Please contact our customer service for a troubleshoot, replacement, or refund whichever you prefer. Thanks.

Posted 9 years ago

InkTonerStore is rated 4.8 based on 6,572 reviews