InkTonerStore Reviews

Name: InkTonerStore
Rating: 4.80

4.8 Rating 6,537 Reviews

97 %

of reviewers recommend InkTonerStore

4.8

Based on 6,537 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Phone:

8887207888

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InkTonerStore 5 star review on 22nd February 2023

Stefan Lewandowski

InkTonerStore 5 star review on 25th September 2022

James

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stephanie, I am thoroughly disgusted with my order! After installing the toner cartridges, I successfully maid eight color copies. The, everything went south after that. My magenta and cyan are out of alignment by an 1/8th of and inch yielding worthless color copies. I spent two hours going through troubleshooting, calibrating and cleaning with NO positive results. My time is valuable so I decided to order the true HP toner cartridges so I could get moving again. I will never use you again. It is not worth it. I am a very dissatisfied customer! Mike”

Helpful Report

Posted 9 years ago

“10 working days and still no toner or drums!!! Ridiculous! Written shipping policy and customer service states 3 to 5 business days. Even though the website says no cost for shipping if order is over $50 (ours was $100) we still ended up paying for shipping. Customer Service is USELESS!!! No Toner, No Drums, and No Future Orders!”

Helpful Report

Posted 9 years ago

Hi Diane. You placed the order on Sunday and it was shipped out the following day on Monday. The package was delivered today according to the tracking info. This order takes a little longer than usual (usually customers receive the order within 1 to 3 business days). But it is still delivered within 5 business days. If you do talk to one of our customer service representatives, I am sure you will have a different feeling. Everyone here tries their best to help our customers and keep them happy. And I respect all my coworkers in our customer service department.

Posted 9 years ago

“The toner is not very good, it was leaking, toner powder fell over the floor, started printing with it and toner does not stick to paper, can wipe it off with fingers. Waste of money, just ordered a new toner from dell, paid more but quality is better.”

Helpful Report

Posted 9 years ago

Hi Steven. I am sorry to hear that you had problem with our cartridge. The leaking could be caused by the transit. Please contact our customer service and we can do a replacement for you.

Posted 9 years ago

InkTonerStore is rated 4.8 based on 6,537 reviews