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InkTonerStore Reviews

4.8 Rating 6,637 Reviews
97 %
of reviewers recommend InkTonerStore
4.8
Based on 6,637 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Phone:

8887207888

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The purchasing process on the website was very good, and I received my order on-time. My only complaint (minor) was that I placed an order by accident and then placed the correct order. I called and left both a phone message and email message to cancel the first order. The first order was cancelled, but I never received a response to either the email or phone call.
Helpful Report
Posted 4 years ago
I received two black ink cartridges and installed one ink cartridges which did not work. Call InkTonerStore customer service. Great customer service, while on the phone I tried the second black ink cartridge and it did not work either. I was told i would receive two ink cartridges to replace the two ink cartridges. However only one ink cartridge was received. I am sure just an oversight on customer service, but now I have to take time to call to sort out why I did not receive two black ink cartridges. Otherwise I would have given them 5 out of 5 stars.
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Posted 4 years ago
Both cartridges I purchased for two different printers worked out of the box. 1/3 the cost of a defective cartridge I bought from a California store that the vendor replaced twice and still didn't get it right!
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Posted 4 years ago
The InkTonerStore delivered my Brother drums and toner on time as promised. The equipment functions as well as, and at a better price than my former supplier, Staples..
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Posted 4 years ago
The cartridges were received within a couple of days and were very affordable and worked great!
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Posted 4 years ago
Happy with my purchase. Didn't have to leave my home. Received ink in 5 days. All is good.
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Posted 4 years ago
Over last few year I have bout toner for HP printer and now toner form canon copy machine. I bought, you sent. No drama involved.
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Posted 4 years ago
Soo far Soo good with product.
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Posted 4 years ago
It was easy to order, and the toner cartridge arrived promptly. I haven't tried the cartridge in my printer yet, so I cannot comment on its quality.
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Posted 4 years ago
The only drawback to using this ink on an HP printer is the inability to get the amount on ink left in the cartridge using HP printer support software.
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Posted 4 years ago
This is my first experience with ink toner store. Since my product only just arrived 1/12/21, and I have not had time to install the ink cartridges, I cannotI cannot give an opinion has to there has to there workability workability. The package arrived on time and in good condition.
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Posted 4 years ago
The toner cartridge did not arrive on time , likely due to the holiday packages etc. However, when I called them they were courteous and made sure that they would investigate it. And they did, the package arrived a few days later than expected and the initial performance of the cartridge is nothing but exceptional. And if it continues to perform in that manner it would be well worth the price.
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Posted 4 years ago
Price and quality are top notch!
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Posted 4 years ago
Was what they said it would be. Good price, I hope it lasts well.
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Posted 4 years ago
I found a toner cartridge for an old printer; they had it; the price was reasonable; and it shipped and got to me quickly.
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Posted 4 years ago
Made in China. This is not an OEM product. No return label so that you can send the used cartridge back to Brother so that they can reuse it. This cartridge seems to be printing just as good as the original Brother cartridge.
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Posted 4 years ago
After going back and forth with my daughter-in-law we finally found what we were looking for and thank you for helping us find and order what we needed.
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Posted 4 years ago
Fast service and cartridges worked well in my printer. after purchasing, I found the cartridges to be $20 cheaper from another source.
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Posted 4 years ago
I have not needed to replace my existing Inktoner previous cartridges as yet. I did find that the yellow cartridge has been "streaking" and cleaning did not stop the problem. I'll see if replacing with the new yellow cartridge solves the problem.
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Posted 4 years ago
Great services, arrived on time and Toner fits perfect. Only problem was with packaging, ink toner box was crushed. Toner was in perfect conditions. Will continue to buy from InkTonerStore.
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Posted 5 years ago
InkTonerStore is rated 4.8 based on 6,637 reviews