instasmile Reviews

Name: instasmile
Address: 123 Fish Drive, Suite 200, Angier, North Carolina
Rating: 4.66

4.7 Rating 479 Reviews

92 %

of reviewers recommend instasmile

Company Reviews

Questions

Metrics

4.7

Based on 479 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

(855) 955-5910

Email:

info@instasmile.com

Location:

123 Fish Drive,
Suite 200,
Angier
North Carolina
27501

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instasmile 1 star review on 9th June 2020

Ruben Alves

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice, very pleasant, very informative, very professional, I just hope I followed directions, and good as she instructed!”

Helpful Report

Posted 5 years ago

“The video call was really helpful and the lady was lovely and friendly through he whole video. She allowed me to ask questions through the video when ever i needed to. Thankyou Instasmile!”

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Posted 5 years ago

“Cheryl was very friendly and helpful... not the easiest or most comfortable process and definitely feel having someone to talk you through it helped massively. Doubt I would have got it right without the video link. Hoping the impressions are suitable and cant wait for the finished product.”

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Posted 5 years ago

“Quick and easy, along with very nice customer service. Said I had tooth drag in both impressions even the one scheduled with the smile consultant. I'm sending both in because I feel its just the profile of my teeth and I didn't drag my teeth or bite at all during the second impression. Hopefully it all works out so I can give instasmile a good Facebook review.”

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Posted 5 years ago

“The video call was easier than I expected! I was super nervous and she put me right at ease. She was very patient and helpful!”

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Posted 5 years ago

“Amazing customer service, the girl was charismatic and made me feel comfortable all the way of the process”

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Posted 5 years ago

“Amazing the staff member I spoke to was so helpful and funny made the process easy”

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Posted 5 years ago

“Sinead was beyond helpful. I was very nervous about the whole thing and she made me feel very comfortable throughout the call. She made the instructions very clear which was amazing. She was very friendly which also calmed my nerves Thanks Sinead O’Connor you savage ? xx”

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Posted 5 years ago

“So far I'm very happy”

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Posted 5 years ago

“Very helpful, courteous, patient and provides excellent customer service!! I would highly recommend!”

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Posted 5 years ago

“Cheryl was very kind and helpful”

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Posted 5 years ago

“Very friendly over all excellent experience.”

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Posted 5 years ago

“I was really nervous about doing the impression and a little bit embarrassed, but Cheryl explained everything clearly and made the experience one that was not stressful or embarrassing.”

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Posted 5 years ago

“The most professional, informative staff. It was truly a pleasure speaking to everyone. They make you feel like family instead of a client. Cheryl is suuuuper awesome and should be the spokesperson for the company. She is funny, fabulous and what one would expect when dealing with customer service. Thank you Cheryl for making this process soo refreshing and easy!”

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Posted 5 years ago

“Such a good friendly experience, the rep was So nice and helpful :).”

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Posted 5 years ago

“I can't Express enough the love I have for this company, I never have felt so good about a company " I say this because they are putting smiles on people's faces! The staff are amazing and make you feel so comfortable and I know speaking for myself, I don't have the greatest teeth, it's not something I like having to show to others , having Instasmile gives you back the confidence you need! I give them a million stars and more, I love this company. They give you So much more than a pretty smile, they give you a chance at getting those things you have always wanted but felt like your teeth were holding you back, jobs, school, love, most importantly Loving your smile ..?????????Happy smiles!!! Rachel is the best! Instant smile" always with her!!”

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Posted 5 years ago

“Fantastic service. Really helpful. Felt at ease with the video call”

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Posted 5 years ago

“Amazing Amazing Amazing! Rachel you are a diamond, thank you so much for the lovely call today. I Felt super comfortable and got what we hope to be perfect impressions first time around, fingers crossed ?? Honestly Couldn’t be more delighted with how the call went and would defo recommend speaking with a Smile Consultant via video call before doing the impressions. Rachel is so lovely! Felt like I was on FaceTime with one of my friends ha ha. Haven’t stopped smiling since the call, Can’t wait to get the product now to smile even more! Thank you guys can’t wait to keep you posted! So far a great Experience with Insta Smile ????”

Helpful Report

Posted 5 years ago

“video support was very helpful I really appreciated the help thanks a heap Cheryl. I thought it would be a bit embarrassing but it wasn't at all I felt very comfortable and I'm really looking forward to getting my veneers so thanks again. Samira Peisley”

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Posted 5 years ago

“Great service, Cheryl did a fantastic active job instructing me on the video call.”

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Posted 5 years ago

instasmile is rated 4.7 based on 479 reviews