“it is ok ,very low coverage thought it would be lot better not much coverage for things like teeth and eye glasses, consider the cost of thing now, and being a pensioner not good coverage but ok”
Hi Bill and Nicole,
Thank you for taking the time to provide us with this feedback. It helps us to gather important information to improve our services. Our practice here at Alliance is to never over or undersell our customers. Having said that, as we are a broker, we don't create the plans, the insurance companies do. Our licensed agents have access to the technology to view multiple policies from Canada's top providers to provide you with the best policy for your needs and within your budget. There are, of course, other plans that have more dental and vision care, but they come at a higher price point which our agent would never have recommended due to the details you provided us. We have kept her in the loop on your concerns over your plan, and she is more than happy to circle back with you to discuss it further. We thank you for working with us, and we wish you and your family a lovely weekend!
“Overall performance was good. Very good product knowledge. Very nice telephone demeanor. Very professional.
Area of improvement would be punctuality with phone interviews. A little tardy on 2 occasions.
Overall, I am happy with Eric's performance.”
