International Friends Reviews

Name: International Friends
Address: Kent Innovation Centre, Millennium Way, Broadstairs, Kent
Rating: 4.78

4.8 Rating 1,769 Reviews

97 %

of reviewers recommend International Friends

Company Reviews

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Metrics

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

01223 244555

Email:

marketing@internationalfriends.co.uk

Location:

Kent Innovation Centre, Millennium Way
Broadstairs, Kent
CT10 2QQ

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International Friends 5 star review on 13th September 2023

Valerie Goulding

International Friends 5 star review on 26th June 2023

Kelly Goley

International Friends 5 star review on 14th October 2019

Mr Wayne Snedden

International Friends 5 star review on 13th August 2019

Mrs Jennifer Baranowski

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy service in scheduling the excursion. All was in order at port for the pick up, and dropped off at hotel entrance. However, at last stop, we were to be picked up by a smaller van for hotel drop off and they were late. Guide waited until they came, which left rest of the touring group waiting in the big bus. Otherwise, no issues with the trip.”

Helpful Report

Posted 7 years ago

“The tour was really great (the studios are so amazing!) and our guide super nice. It was just a pity that we weren't able to see a single one of the Harry Potter filming locations in Oxford but the guide (***?) made up for it by giving us a lot of other very interesting information about Oxford. I would absolutely recommend the tour.”

Helpful Report

Posted 7 years ago

“Well organized and informative tour. Timely pickup and return at meeting points. Enjoyable, small group interaction on the ride to and from tour sites.”

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Posted 8 years ago

“Overall we were pleased with our tour from Southampton to London. We have been to Stonehenge and waited in the cafeteria just outside. We really liked the Windsor Castle, but have to admit that it was so large and not enough time during this tour. We found ourselves having difficulty with the tour boxes as well. Would have been better if our guide with the tour had gone inside with us.”

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Posted 7 years ago

“The service was very good and i will not hesitate to recommend this service for travellers new to UK”

Helpful Report

Posted 7 years ago

“Tour was excellent. They picked us up right at the cruise terminal and dropped us off right at our hotel after the tour. The tour guide was very knowledgeable. We toured Bath and the Cotswolds it definitely worth seeing.\n”

Helpful Report

Posted 7 years ago

“We were very happy with our driver, ***. He was professional, always pleasant, and certainly knowledgeable about routes. I didn't give the experience a five because it would have been very helpful if you all had told us that our original plans were simply too much for the day. We couldn't have known that, but presumably you could. We had planned Stonehenge, salisbury, and Windsor Castle, and clearly, in retrospect, it would have been impossible to do all three in a single day. But since no one warned us of this we ended up having to make a quick decision in the middle of the afternoon about how to proceed. Your help in advance would have been much appreciated.”

Helpful Report

Posted 7 years ago

“Very professional, guide well knowledge, vehicule very confortable but make sure the inside toilet works on regular basis. We respect the time allowed for the visit with the guide who keep an eye on us all the time for our security during the tour. \n\nWe found this company on internet in London while looking for a transfer from our hotel and the airport and were not dissappointed.\n\nWe will look for their services in future for eventual UK excursions and transfers.\n\nThank you”

Helpful Report

Posted 7 years ago

“Give concession rates for private group tours.”

Helpful Report

Posted 8 years ago

“The ordering process was smooth online. The tour itself was enjoyable. *** is an excellent driver. *** was lively and enthusiastic and gave us some good tips about what to do first at Highclere Castle. We would recommend the tour to others who wanted a small coach tour rather than drive to the Cotswolds and Highclere themselves.”

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Posted 7 years ago

“It's difficult to hear clearly at the back of the group.”

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Posted 7 years ago

“No comment”

Helpful Report

Posted 8 years ago

“Allow more time at locations especially during peak tourist season since a lot of time was wasted standing in lines.”

Helpful Report

Posted 7 years ago

“Excellent tour to Bath with drop off at heathrow hotel. Full day out. Tour guide a young man with awesome knowledge of history. A pleasure to listen to. Lunch in the village of laycock was very pleasant a lovely area. Time in Bath could probably been a little longer with less time in Laycock but still enjoyed both. Only neg was that the pick up was a bit confusing as you had to keep asking around for tour information. There were quiet a few IF guides at the arrival area at the cruise terminal, all with hand held notes.”

Helpful Report

Posted 8 years ago

“Our guide was excellent. Very entertaining and lots of good information during the bus ride.\n\nComparing the price difference of a bus (48 passenger) versus can (15 passenger), I am not sure I would pay the additional *** pounds. The plus was that we got to spend longer time at the sites because of lesser people to round up. There is also a more intimate feeling with the smaller van than the bus.\n\nThe bus tour offered a lunch and snack, but they did have less time at the sites because they had to allow extra time to round everyone up and get them to the bus earlier.\n\nWe really did enjoy our tour regardless.”

Helpful Report

Posted 8 years ago

“Pre-planning had a few glitches. Followed instruction departing ship explicitly only to find tour had been waiting over 3/4 of an hour for us. Realize recent tensions in the U.K. have focused on travelers but some flexibility should have been exercised in better communication with travelers. The tour went fine. Guide was gracious and articulate. Both drivers displayed warm affection and hospitality, often being humorous to patrons.”

Helpful Report

Posted 8 years ago

“Trip would be improved if we left closer to the anticipated times. A little too much time in Oxford, it was just a weird amount of time that we had.”

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Posted 7 years ago

“The overall experience was great. One minor issue was that our guide was not easy to see in a crowd. If he would have had a bright hat, or some sort of tall identifier, it would have been easier to follow him through the crowded streets. \nLastly, being dropped off in Downtown London was not smooth. So of the hotel were on streets that were hard for the large bus to go down. And we had to go backwards down many streets. And one hotel, the driver could not find, and after about 15 mins of going in circles, he said that he should have turned on the ***. That probably should have been done first. \nBut overall, great experience.”

Helpful Report

Posted 8 years ago

“The order process was simple and it made sure that you were really selecting the tour that you needed. The guide could have been a little more knowledgeable, but they were very friendly and polite.”

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Posted 7 years ago

“Would have liked being provided with a bottle of water for day trip.”

Helpful Report

Posted 8 years ago

International Friends is rated 4.8 based on 1,769 reviews