Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use Interparcel for all my deliveries. They were the simplest site to get quick quotes from when I started using couriers and having used them for years I have had nothing but good experiences from them.”

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Posted 56 years ago

“I have used interparcel for several years. Their service is way above that of similar services on the internet. The system is easy to use and the prices offered for the big courier companies are better than offered for own accounts in many cases. The support system is friendly and professional. Interparcel are number one in their field in my opinion and can find a carrier or delivery service for anything from an envelope sized package to huge pallets.”

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Posted 56 years ago

“I have had an account with interparcel for several years now and only had 1 problem which was sorted within minutes of a telephone call, I will continue to use interparcel as it's easy simple and cheap.... :)”

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Posted 56 years ago

“Interparcel has revolutionised my parcel sending life! It is incredibly easy to use, very quick, loads of options of services for each package. Saves all those hideous courier forms being filled in and tedious phone calls to TNT etc. which seem to have totally backwards systems. I have been using them for about 4 or 5 years and we haven't lost anything, I have sent things to the wrong country and they have been redirected very, very easily as the label info sent by email can be printed out by anyone and stuck on the parcel wherever it is. Also less hassle for the customers if something goes wrong( ie. having to fill in new forms for a pick up from them etc. ) as they just print out the ready filled in labels and stick them on. A brilliant service. Also the telephone back up is brilliant. Everything get sorted out very quickly and everyone seems to be on it. Never had a problem there.”

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Posted 56 years ago

“Inter parcel are competitive, reliable and and a great help to my small business”

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Posted 56 years ago

“Picked up quickly.I didn't believe it would make it to Yorkshire by the next day but i was wrong. It arrived at 0845hrs.I recommend the text call to let you know it had arrived.It removed any concerns of it's arrival.Good price too!!”

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Posted 56 years ago

“Excellent service. Very easy to get quote and book. Will definitely use again.”

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Posted 56 years ago

“Very fast delivery service and a very reasonable price, able to track the parcel and know when its being picked up and delivered. Excellent, will definitely use you again.”

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Posted 56 years ago

“Used the drop off service as couldn't stay in. Once collected next day, was delivered the day after that all for ?7.79 Very happy.”

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Posted 56 years ago

“Easy to arrange and completed as requested. Will use them next time.”

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Posted 56 years ago

“the service is very good great prices easy transaction drop off or get it collected from your door will always use and recomend to all”

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Posted 56 years ago

“A great guest house with friendly local staff on the shores of Loch Long. A great breakfast, wonderful choice, fruit, cereals, croissant, full Scottish breakfast, beautifully cooked. Loch Lomond nearby for walks and a cruise on a boat. This was my first visit to Scotland, I wouldn't hesitate to go back, I loved the stunning natural beauty despite the inclement weather in March.”

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Posted 56 years ago

“The wife purchased particularly fragile items from a lady on the internet. Problem starts! litems are in Gravesend Kent.....we are in Chippenham Wiltshire. Solution, we contact Interparcel via website. Collection of lights easily arranged at a very acceptable price and at a time convenient to seller Two days later, we receive items in Wiltshire. What a brilliant service!”

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Posted 56 years ago

“collection was prompt, any questions were relayed quick and accurate, person receiving parcel was also pleased that parcel arrived in one piece and advised me it was a great service, so thank you”

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Posted 56 years ago

“Ii have always had a great service from interparcel easy to use great communication great staff :-)”

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Posted 56 years ago

“The web collection booking was easy. Collection was before the time specified. The driver was helpful and polite and the package was collected from Chesterfield on Monday and delivered Portsmouth next day at 11.09 am. Very impressive.”

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Posted 56 years ago

“Quick and easy way to send a parcel. No more post office for me!”

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Posted 56 years ago

“These guys are both a good price and always arrive to collect within the times requested. Never experienced difficulty in delivery either with things from high value to low value...All good”

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Posted 56 years ago

“Was told of this company, and was really pleased with them. The online service is very clear and easy to use. They collected when said, and had a comprehensive tracking information. And for a very small fee, I received a Text message when the item was delivered. Excellent.”

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Posted 56 years ago

“Great service, 100% reliable, always welcome!!!!!”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews