Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ive said it all above.Im a man of few words.”

Helpful Report

Posted 56 years ago

“The system is simple to use, put in your request, make the payment then the couriers take over and do the rest whilst also keeping you fully informed of the progress through their tracking system. I've used the service several times now and its always delivered.”

Helpful Report

Posted 56 years ago

“When I book with Interparcel I get good service from our local Hermes pickup drivers. Its easy to track my goods on line until they are delivered. Usually arrive safe and sound within a few days using Hermes. Only lost one package since started using Hermes via Interparcel and was reimbursed for cost plus value of goods with no problem.”

Helpful Report

Posted 56 years ago

“Never had any problem with using Interparcel, that's why I continue to use them.”

Helpful Report

Posted 56 years ago

“Easy website and very user friendly, polite staff, quick to answer the hone and resolve any issues which are very few and far between. Interparcel are very competitive on prices too. All in all the best shipping company by far.”

Helpful Report

Posted 56 years ago

“I've used Interparcel a couple of times and find the website very easy and straightforward to use. When the results come up there is a full range of delivery options and prices to choose from. A few clicks later and collection has been arranged and you can even choose to get text messages confirming progress and delivery. I don't know why anyone would use another website, Interparcel tick all the boxes for me. Thanks for making it so easy.”

Helpful Report

Posted 56 years ago

“I have been using interparcel for a long time and all I can say is what a service (: (: (:”

Helpful Report

Posted 56 years ago

“Have been using Interparcel for a couple of years now and have never had a problem that couldn't be resolved quickly and efficiently. Am hoping that they will one day introduce a "clubcard" type saving for regular customers who don't need to sign up for account facilities and such.”

Helpful Report

Posted 56 years ago

“Excellent service A+”

Helpful Report

Posted 56 years ago

“Haven't used this site before but found it quick and easy to use. I liked the fact I could see a 'menu' of options. I had a question and it was answered very quickly (on a Sunday evening) so I'm impressed so far!”

Helpful Report

Posted 56 years ago

“I tried to sell a computer on eBay a while ago using MyHermes and it was a total disaster. I got the PC back and it looked like a hammer was taken to it, plus the hard drive was destroyed. I fixed it and resold the PC and mailed with InterParcel this time, which was only a couple of pound more expensive then Hermes and it also included next day delivery. The package arrived in good condition, which was my main concern, so I'm happy and will use it again for sending computers. Even though PC's are restricted, if it came to it I know the law is on my side so if the package is damaged I would settle it in court and win :p”

Helpful Report

Posted 56 years ago

“there just couldnt be an easier way to send your parcel at a very good rate”

Helpful Report

Posted 56 years ago

“I've used Interparcel for some considerable time now and I've found them to be excellent value and reliable. I don't use any other site to book a courier. I should also add that the customer service officers, in the rare event I've had to call them, have always been very polite and helpful.”

Helpful Report

Posted 56 years ago

“I regularly send parcels to my family in Germany and used to use Royal Mail. Then a friend put me on to Interparcel. Its at least one third of the price I used to pay and even without the "Express" service Its always there within five working days. Wouldn't use anyone else now,”

Helpful Report

Posted 56 years ago

“I have been using Interpacel for a couple of years now, with no problems.”

Helpful Report

Posted 56 years ago

“Thank you. Thankya very muuch. :D”

Helpful Report

Posted 56 years ago

“very good and easy to use”

Helpful Report

Posted 56 years ago

“It's the first time that I've used this service. I found it an easy process and with economical costs. I will be using it as my main source of postage in the future.”

Helpful Report

Posted 56 years ago

“Great service, never been let down. I would rather pay a pound or two more and know the package will arrive in good time. common sense made sense.”

Helpful Report

Posted 56 years ago

“Reliable, honest, quick. Would use them again.”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews