Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use delivery alternative - Local to You”

Helpful Report

Posted 56 years ago

“I was using royalmail and after too many list parcels I switched better by far”

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Posted 56 years ago

“good thanks .”

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Posted 56 years ago

“I have no complaints only praise - a fantastic service at an affordable price.”

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Posted 56 years ago

“I have been using Interparcel for a number of years as send large items sometimes through Ebay. Very easy to use and cheapest prices I have found. Never had any problems with them always deliver and pick up on time and parcels always arrive safely. Would highly recommend”

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Posted 56 years ago

“Never had a problem with Interparcel. Reliable and very competitive prices. Good choice of couriers and services. Dealing direct I've paid more only to be let down, Interparcel have never failed me. ,”

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Posted 56 years ago

“a good cheap , but reliable service well worth using for savings over PO”

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Posted 56 years ago

“No fuss, great price, friendly service AND my parcel got to the destination earlier than expected.”

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Posted 56 years ago

“Interparcel is reliable and well priced, and offers that which other parcel website do not. e.g parcel 2 go”

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Posted 56 years ago

“Great service, even faster delivery to my customer in Germany than I could have expected. I have had problems with others, such as damage, but no problems at all with Interparcel. Perfect, will use again! Many thanks!”

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Posted 56 years ago

“They are brilliant so simple and easy no travelling no queing no hassel just place your order and it`s done and whats more so reasonable ! The only thing i would like is to be able to register a card so that you dont have to fill all your details in every time , I know theres a facility to pre pay but hang on put your money out before you spend it ! Dor dont think so !”

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Posted 56 years ago

“I have been an interparcel customer now for over 3 years and have always been satisfied with their honest & relaible service. Considering all the logistical complications that could arise - very little does and on the odd occasion I have had to ask for a problem to be resolved it is normally rectified very quickly. Well done Interparcel ! I will continue to use you and recommend you to friends, family & professional contacts - all the best!”

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Posted 56 years ago

“I have used Interparcel several times now .. they are easy to use, excellent value and have been very reliable. Quick and friendly service. Web site easy to navigate . Highly recommend.”

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Posted 56 years ago

“Easy website to navigate. Great value for money. Professional and polite carriers. Never had a problem with 100+ orders. Would recommend without hesitation.”

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Posted 56 years ago

“Went on line and registered then weighed my parcel on our bathroom scales.Put in the weight and size and it was priced accordingly. Printed off the details and fixed it to the parcel. The price was excellent and all we had to do was drop it off at the chosen shop. It was delivered with no problems and arrived quickly. very efficient service. Will definitely use this company again as it saved all the hassle of waiting in the Post Office which is much more expensive. Cant recommend enough.”

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Posted 56 years ago

“Easy to send a parcel using a quality courier. Good value too.”

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Posted 56 years ago

“Easy to use, good choice of couriers, reasonable prices offered and compared”

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Posted 56 years ago

“I made two bookings for collection today on interparcels website. Today is Sunday and it's 8.30pm. I made an error with one of the bookings and needed amending . I emailed interparcel and asked them to contact me first thing tomorrow before collection to change the order. Well I couldn't believe that I have just got an email reply from Becky Blythe at interparcel refunding my order so I can do it correctly again. She e-mailed me at 9pm! What amazing service!! Thank you Becky”

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Posted 56 years ago

“Easy to use website compared with Parcel Force who messed me around for 15 minutes,and collected next day ordered on Sunday collected for delivery on Monday. Great. R G NEWMAN”

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Posted 56 years ago

“fast and friendly”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews