Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I had paid for the standard service, my package was delivered in 24 hours. It was collected from Sussex and delivered in Cornwall. I was very pleased.”

Helpful Report

Posted 56 years ago

“After researching a courier for my engine and gearbox off my classic Mini, most couriers wouldn't take it. Interparcel accepted the job, arrive on time and delivered on time too. No damage, but I did have to cover it in cardboard. Thanks, Andrew.”

Helpful Report

Posted 56 years ago

“Ordered a kitchen sink online which didn't fit. Had to send it back within a limited timescale. The website was easy to understand and the item was uplifted the next day. No fuss,no problems. I received a text message when the item reached its destination. The price was reasonable and I would use Interparcel again.”

Helpful Report

Posted 56 years ago

“City link driver was reassuring&friendly! Thank you”

Helpful Report

Posted 56 years ago

“Would use the service again, as I have in the past. Experienced no problems and is quick and easy to use.”

Helpful Report

Posted 56 years ago

“I found the whole process so easy to do, and the price was excellent. So simple to follow instructions, everything was done so quick and easily. Very reliable and problem free process. Delivery man was also brilliant, carried the heavy parcel into the porch, lovely smile and very pleasant. Thank you, I would highly recommend this service (next day) and firm to anyone. Would definitely use this service again.”

Helpful Report

Posted 56 years ago

“Booked a collection between 9 and 1o'clock the next day and they collected at exactly 1! Very quick easy and professional would highly recommend.”

Helpful Report

Posted 56 years ago

“very good used them for years would not look anywhere else”

Helpful Report

Posted 56 years ago

“The whole process was painless. Booking on line was easy, picked up following day, and a text came the minute parcel was delivered with the name of person who signed for it. Couldn't have been more efficient, makes a nice change these days. Oh, and really reasonable prices.......”

Helpful Report

Posted 56 years ago

“Really happy with Interparcel Service. Was really easy to organise a courier to deliver a parcel to Leeds and perfect for me as just needed to drop parcel off at our local newsagents.”

Helpful Report

Posted 56 years ago

“This is the first time I have used this type Courier service and would definitely use Again. Took less than 5 minutes to arrange The collection and delivery of parcel. I would Recommend to anyone and already have.”

Helpful Report

Posted 56 years ago

“It's just a question of putting all the information required to send a parcel. A few boxes to fill in. You can print off address labels if you so require and then it's just a matter of dropping off your parcel at your chosen drop-off option. An easy service to use and just waiting for the parcel to arrive at the destination which is in Europe and getting a text message to say the parcel has arrived.”

Helpful Report

Posted 56 years ago

“Good service and reasonably priced”

Helpful Report

Posted 56 years ago

“Efficient and well managed. I like being able to "train" the drivers where they can collect end drop off when I am not around.”

Helpful Report

Posted 56 years ago

“The speed and the cost of this service is great and absolutely unbeatable. Definitely recommended for any international parcel delivery requirements.”

Helpful Report

Posted 56 years ago

“interparcel is by far the best way to courier items.”

Helpful Report

Posted 56 years ago

“The title says it all.”

Helpful Report

Posted 56 years ago

“A great service and very reasonably cost”

Helpful Report

Posted 56 years ago

“Good prices and good technical support built into your order made it a straight forward process. Having placed the order I wanted to change something and so phoned technical support. They were very efficient and helpful. In summary, a very good experience.”

Helpful Report

Posted 56 years ago

“Excellent service”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews