Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i have used many courier companies,and to be honest,had no real problems.interparcel ticked every box for me .they collected when they said they would,delivered on time,good price,very efficient.will definately use again in future.”

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Posted 56 years ago

“seriously, no problem with the online service and clear to understand step by step instructions and no nonsense collection. well done I will be using your service again. thank you”

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Posted 56 years ago

“I have used Interparcel on many occasions and have nothing but praise for them. You get a choice of carriers and a choice of price. Regardless of the carrier you choose the collection and delivery can be relied on every time and I rate them second to none! If you need it delivered on time, every time choose Interparcel.”

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Posted 56 years ago

“Quality and real upto the minute within times in which stated. I will use this service again”

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Posted 56 years ago

“Two minutes filling in the on-line form was all it took and at a really competitive price. Parcel picked up and delivered within 24hrs. Great service, recommended.”

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Posted 56 years ago

“Picked up in South Wales Mon10/3/2014 delivered on 13/3/2014 to the back end of Louisianna. Realy pleased with the speed and the staff involved in this operation.”

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Posted 56 years ago

“Item arranged, collected, transported and delivered smoothly and precisely as described”

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Posted 56 years ago

“A service that is easy to arrange, very cost effective, carried out with efficiency, & courtesy.”

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Posted 56 years ago

“This was my first time using Interparcel & I would highly recommend your service to others. Such a simple, user friendly website giving the sender a multitude of options on price, carrier & timed/untimed deliveries.”

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Posted 56 years ago

“well i can't knock it at all. less then 24 hours to arrive brilliant postage costs and reliable service. i will be using you again that is for sure. thanx a lot.”

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Posted 56 years ago

“I use interparcel because it is quick and easy and cheaper than Royal mail and Parcel force The drop off to store with Hermes is useful as I do not have to be in until the collection arrives”

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Posted 56 years ago

“I have been sending things to my daughter in China from time to time. Even other courier companies may give lower quoted price on such service, I have largely chosen ParcelForce because they have less restrictions on what can be sent. Among the experiences of going to post office, or placing order online directly to ParcelForce, or using the brokers (Interparcel, Parcel2Ship, Parcel2Go etc), I found Interparcel generally provided the best price for ParcelForce Global Priority service, and can arrange the drive to pickup the parcel on next working day. I definitely recommend Interparcel to my friends on this service.”

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Posted 56 years ago

“I just love this service, the drivers are so pleasant and courteous . They arrive when they say they will. And my parcels always get to where it's going safe and sound, Home or abroad Will always recommend this service,,,should be on commission the amount of people I send your way ha ha , Will always use this service, Thanks”

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Posted 56 years ago

“I found the site very easy to use and the whole process very smooth. A great way to save money on your postage.”

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Posted 56 years ago

“Happy to recommend Interparcel on price and customer service. Whenever there has been a late collection or delayed delivery, there is always someone to speak to on the phone. And they go the extra mile to immediately find out any issue. I have even been fully refunded for late delivery. It's the girls on the other end of the phone who make the difference. Not an automated service, a real person, in the UK, who can understand and deal with your problem straight away.”

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Posted 56 years ago

“Interparcel are a very good company to deal with. The online service is very easy to use and the delivery service is reliable.”

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Posted 56 years ago

“I use this website for my business for all my overseas shipping needs. I use a courier company directly for all my inland shipping, and get good discounted rates owing to the volumes I do, but I can't get good rates for overseas parcels. Interparcel alliws me to choose from a variety of options, which service from which company will give me the best deal. I mostly choose UPS as unlike the way they work! I use 2 websites for these bookings . most of the time, I use interparcel, but sometimes the other one I use offers slightly better rates on multi parcel jobs. I have had few problems, but when I have, it is usually easy to speak to someone on the phone!”

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Posted 56 years ago

“I booked the next day economy and was very impressed as they arrived quickly to collect the parcel and it was delivered before 11am the next day! Can't ask for more really especially for the price.”

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Posted 56 years ago

“Never have any problems with Inter-parcels service. The only thing which would make it easier would be to be able to make multi bookings rather than have to do them individually.”