Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Collection and delivery were both completed well within the times stated and both the service and the price made Parcel Post look silly. From now on, this is where my parcels will be going.”

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Posted 11 years ago

“Very simple to use, did exactly what it said on the tin, very competitive price and was collected when thay said.will definitely use again. our post office is now in local supermarket, hate going there just to post.”

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Posted 11 years ago

“I have never used a courier service before so I was surprised how easy Interparcel was to use. Booking online was easy, the parcel was collected next day and delivered on time. I will definitely use Interparcel again.”

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Posted 11 years ago

“I expect no less !”

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Posted 11 years ago

“Well,am not new to inter parcel. I have recommended the website to over 20 friends and family. Very simple website and NOT expensive.”

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Posted 11 years ago

“It's a very good service I would recomend to a friend easy to use”

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Posted 11 years ago

“You do the boring stuff online, getting the parcel weighed and described, getting a price and printing the labels. The really good bit is taking your parcel to a truly local store where you get to meet real people and buy the odd essential. Love it!”

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Posted 11 years ago

“i have informed many fiends to use the website.... highly recomended”

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Posted 11 years ago

“I use Hermes via Interparcel quite often and I absolutely love our local courier Annette. She is professional, quick and always on time. Interparcel always shows me the best price and the service is very good. If there is any problem they always resolve it in a polite and professional way. A+ service and please keep it this way :)”

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Posted 11 years ago

“This is the first time I have used a courier for my ebay items, this company is very professional from start to finish,, I will gladly use them again. I would also like to say that the customer sevice is excellent. Thanks for an easy transaction.”

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Posted 11 years ago

“I've used Interparcel on a few occasions now. They have always been vastly cheaper than booking direct even for international packages. Its an easy to use system, with full tracking. I would definitely recommend them”

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Posted 11 years ago

“I was recommended interparcel by a friend and it has saved me so much time and hassle. I just pop in the size and weight of my parcel and hey presto I get a list of price options. I usually go for the option to drop of my parcel at a designated place as this is where I normally shop and it means I don't have to wait in for a courier. I will never use royal mail again, interparcel is so much easier.”

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Posted 11 years ago

“For several years now our business has used Interparcel for all of our courier needs. They have proven to be quietly efficient and dependable. We have recommended them to others and continue to do so.”

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Posted 11 years ago

“Pick up was straightforward - good value”

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Posted 11 years ago

“Its my first time organizing an online courier amazed how simple and easy it was to do will Definitely use again”

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Posted 11 years ago

“I will recommend this company to my all friends my family.”

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Posted 11 years ago

“My Parcells were collected within the time scale given for collection. The driver was very helpful and cheerful. I cannot find one negative thing to say about my experience.”

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Posted 11 years ago

“Great service goog price shame tracking did not work”

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Posted 11 years ago

“Would recommend this service for efficiency and price. We found it a good service and will use again in the future.”

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Posted 11 years ago

“The opening page on Interparcel's website is easy to follow and you get to see various prices once you have entered the parcel's details. Then you select the one you want, pay for it and that's it done. Also if you have any queries you can contact them and they're only too happy to help. What more could you ask for?”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews