Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Collected on time in Essex, delivered next working day in Scotland for under ?10 - pretty good value for a 19kg parcel. Now I know they're there, I shall definitely use them again.”

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Posted 11 years ago

“I have been using this service now for a number of years. I have never had any complaints. I use them regularly to send boxes to my daughter in Italy They always arrive safely and I do not consider the service to be too expensive. Thank you.”

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Posted 11 years ago

“Have used Interparcel a few times now and have not experienced anything bad - definitely worth a try, website very easy to use and very reasonably priced.”

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Posted 11 years ago

“Could not have been easier or better. The first time that I have used such a service and it was so easy and simple. Will recommend the service to my friends. Thank you.”

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Posted 11 years ago

“We have used interparcel for a few years now and have never been disappointed with the service, will continue to use them in the future.”

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Posted 11 years ago

“Excellent service with very easy to use website. I have been using Interparcel for years and have never needed to contact them to chase a parcel delivery.”

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Posted 11 years ago

“Highly recommendable I am definitely using them again”

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Posted 11 years ago

“Great service,collected on time and delivered speedily,many thanks.”

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Posted 11 years ago

“The fact that I always use Interparcel to ship my paintings not only here in the UK but also abroad tells you how pleased I am with your excellent service ..I will of course continue using Interparcel in the future...”

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Posted 11 years ago

“having found you on the internet ,I phoned and a very helpful lady took me through the whole process. this is my first time sending a large parcel, and she made it very easy for me to understand the process. however, I could not pay over the phone, and as I don't like putting my card details on my computer for fear of hacking, I was reluctant to do so, but was assured by her it was very safe. The price was so much cheaper I thought i had made a mistake, but no they quoted a price way below any other company. well done!”

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Posted 11 years ago

“I was recommended this service from a fellow e-bayer and was impressed by how simple and straightforward this was! Excellent service”

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Posted 11 years ago

“What a service indeed! Trawling through the Internet of how to best send a 15kg parcel to Germany INTERPARCEL.com stood out - particularly as they offered, among others, also the well-known UPS service. I booked on a Friday night. The parcel was collected on the following Monday morning by a very efficient and charming TIM of UPS and a mere two days later it was received in Hamburg. While the package was in transit I was kept well-informed about its progress on my mobile. Thank you for a thoroughly splendid and professional service - we shall use interparcel.com again and will tell all our friends to do the same.”

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Posted 11 years ago

“they collect on the day they say they will so it is how it should be”

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Posted 11 years ago

“I had spent the entire day looking for a company to return my rug with no luck and was going slightly mad and getting very moody! I found this company on the Internet and rang in desperation and thank goodness I did as finally a real human being answered my call and helped me. Even when the email didn't connect to the site to make a booking I rang back, they answered straight away and sorted it out. I am happy, would definitely use them again.”

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Posted 11 years ago

“I was after prices to send a couple of items that I was selling on ebay, and found Interparcel through Google. You simply enter where you are, the parcels destination, size and weight and it gives you all the options you could possibly want to chose from - loads that I would never have thought of looking for otherwise.”

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Posted 11 years ago

“A slight problem with the collection of the parcel but swiftly resolved after a phonecall.”

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Posted 11 years ago

“Very good service”

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Posted 11 years ago

“Sent a parcel to finland at a price cheaper than it would off been to send it any where in the uk. Very efficient with no fuss.”

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Posted 11 years ago

“I am keen on this company, despite being slightly dearer, just one pound or so. However, when it comes to the bulkier items and exact collection and drop off points, their service otpions are some of the most flexible on the market. I like it much if does not want staying or asking someone staying all day and you know it works, you can speak to someone straight away if fails. THOSE GUYS ARE OPPOSITE SIDE TO IPOSTPARCELS IN THE GOOD WAY.”

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Posted 11 years ago

“arrived quickly and customer was happy which in turn made me happy”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews