Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The easiest way to send a parcel to the other side of the world.”

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Posted 5 years ago

“Delivered safely within the timeframe. Great service. Many thanks.”

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Posted 5 years ago

“Very good price, pickup easy. Very pleased”

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Posted 5 years ago

“Efficient fast delivery from U.K. to NZ”

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Posted 5 years ago

“You offer a good service but Whats a annoying is you have to input the delivery addresss phone number which this can be time consuming waiting for a response and some times people are reluctant to give there number out this needs to be taken off.”

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Posted 5 years ago

“Shannon was very helpful in locating a package that had been lost in transit.”

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Posted 5 years ago

“its quite simply an easy process to select postage from a list of several options, depending on your requirements. If anyone asks I would certainly recommend these guys. That's it in a nutshell !!”

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Posted 5 years ago

“Reasonable prices”

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Posted 5 years ago

“easy to use, turned up when they said they would - hassle free”

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Posted 5 years ago

“Thanks to Yasmin for helping me find a package that had lost it's way! Went above and beyond! Thanks Again Derek”

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Posted 5 years ago

“AmyB really helpful. Tried making sense of what I could/couldn't send to the USA on the website Prohibited List (which is confusing!) and Amy clarified in minutes all my questions. Thanks AmyB”

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Posted 5 years ago

“My previous review stands as submitted.”

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Posted 5 years ago

“First class service from Francesca. She very quickly sorted out a local problem regarding the tracking of a parcel. Many thanks.”

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Posted 5 years ago

“Very good service will used again”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“My parcel got from my home in England to France, within the time parameters quoted. As the delivery wasn’t time critical, I chose the cheapest option with insurance cover included. Interparcel was the cheapest firm I found. Though slow, I got what I paid for. The tracking page was very easy to use.”

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Posted 5 years ago

“I had a problem sending a parcel outside the EU, the carrier gave me inaccurate info, but the lady at Interparcel was great at sorting it out; she investigated what info was actually needed and now the parcel is on its way. Kudos and thanks to Francesca O'Brien at Interparcel for the timely assistance! :)”

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Posted 5 years ago

“I dropped the parcel off at a chosen locker in Cornwall ( out of normal hours) and to my delight and amazement it arrived in Norfolk within a day and a half.”

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Posted 5 years ago

“Use regularly, very good range of delivery options. Easy to use.”

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Posted 5 years ago

“delivery was as advertised”

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Posted 5 years ago

Interparcel is rated 4.5 based on 9,923 reviews