Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! The collection was booked from 8.30 until 6 pm. The parcel was collected at 9 am approx. Also, the delivery was booked for within 4 days. It arrived on the 3rd day morning. Fast and efficient. Will definitely use their services again.”

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Posted 6 years ago

“I was never let down. The drop off points within the area made it convenient”

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Posted 6 years ago

“Always arrives safely and promptly, unless sent via Hermes which always takes a bit longer.”

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Posted 6 years ago

“Very easy to use and friendly service”

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Posted 6 years ago

“Very quick easy service”

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Posted 6 years ago

“So impressed with the amazingly quick service Interparcel provide. I have sent several parcels to my family who live abroad and the parcel has always been delivered very promptly. Will use them again.”

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Posted 6 years ago

“I had a query regarding apparent non-delivery of a parcel to the addressee in the USA. Libby handled the call and was extremely polite, efficient, and emailed me the solution within a very short time.”

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Posted 6 years ago

“Easy to organise and website very clear.”

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Posted 6 years ago

“Good service at a reasonable price. Tracking easy too.”

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Posted 6 years ago

“Very Good service, polite and helpful man delivered”

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Posted 6 years ago

“Im a receiver as sender used Interparcel. Had a query and contacted their Support. Libby from Support was very helpful and went the extra mile to put my mind at ease. Excellent Support. Thank you Libby. Interparcel you have a gem of Support staff in Libby.”

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Posted 6 years ago

“Fantastic company. Good prices and tracked all the way. A+”

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Posted 6 years ago

“Have used interparcel a few times now, always do what they say they will”

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Posted 6 years ago

“Really effective and efficient service”

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Posted 6 years ago

“Cheap prices and excellent service. Would recommend”

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Posted 6 years ago

“Prompt delivery and helpful service”

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Posted 6 years ago

“I couldn’t have asked for more, unless someone came round and wrapped my parcel for me. Reasonable priced, and everything provided. Brilliant”

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Posted 6 years ago

“Interparcel themselves are very good at responding and sorting out an issue I had with DPD. DPD's service was disappointing.”

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Posted 6 years ago

“Always had 100% service,,, I use the service to collect and send parcels..”

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Posted 6 years ago

“Very fast very easy to do great”

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Posted 6 years ago

Interparcel is rated 4.5 based on 9,923 reviews