Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Interparcel was recommended to me by a friend. I was truly impressed by how easy it was to obtain parcel delivery quotes and in taking the next steps to arrange for the delivery. To add to the experience, the courier arrived late afternoon the following day and delivered the parcel across the country the day after. I definitely recommend Interparcel and will use then again soon.”

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Posted 11 years ago

“I either click on UPS or City Link. They are always delivered within 24 hours even though they state it can take longer. Have never let me down once. I am very price driven so Interparcel are the ones for me.”

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Posted 11 years ago

“I would highly recommend Interparcel as a competent delivery service and you will save money compared with going direct to the company of your choice.”

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Posted 11 years ago

“Have used Interparcel for several years now. Always quick and reliable. Use their own Interparcel service (which is usually UPS) and prices are not bad either.”

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Posted 11 years ago

“Easy and efficient way to book couriers always use as I use TNT and a way of using without an account.”

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Posted 11 years ago

“To be honest I had never heard of Interparcel before.......glad I came upon them though as my delivery went as planned. From the moment I booked my collection to the text I got when the parcels were delivered within the timescale given. Definitely use them again without a doubt!!”

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Posted 11 years ago

“used interparcil for few years now with no problems! A1”

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Posted 11 years ago

“No problems. Collection went as planned and delivery was fast”

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Posted 11 years ago

“Love this website, makes sending parcels very easy. Much better than trying to deal directly with couriers and a lot lot cheaper.”

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Posted 11 years ago

“This is only the second time I have used a courier. I usually go to the P.O. As this was a heavier and larger parcel, I got a better deal using Interparcel. It is easy to use but as I am still new to this activity I had to take my time. I would have no hesitation using Interparcel again. Competative prices, Paying with Paypal and printing own labels makes the whole process very easy. Dropping the parcel into your local shop means I do not have to wait in for collection. Its great. Recommended!!!!”

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Posted 11 years ago

“I have been using Interparcel for all my international shipping small business needs for over a year now. I love the freedom of giving my customers several shipping options with a courier that suits them and I find the prices are fantastic. Oh, and they come and pick up the package right from your door, no more waiting in line at the dreaded post office.”

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Posted 11 years ago

“I have used these guys many many times. Website is easy to use. It works and they have never failed a pick up or delivery yet. They did take my money twice for the sme delivery the other day. But a quick call to customer services and within 3 days they had refunded me.”

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Posted 11 years ago

“ease of options explained clearly, services were as described. would you many more times have been using since 2012”

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Posted 11 years ago

“I found Interparcel very easy to deal with. Each step was well explained and the requirements made plain.Paying was easy and the quote system was simple to use. Very satisfied and will use again.”

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Posted 11 years ago

“great web site tried parcelforce twice but failed and come to you”

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Posted 11 years ago

“Superb! From start to finish, you have taken the hassle out of both sending and receiving a parcel. I will, without hesitation use you again and recommend you without reservation. Many thanks for an excellent level of service.”

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Posted 11 years ago

“On time Delivery next day as agreed Could have left me a receipt but never mind!!”

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Posted 11 years ago

“They would probably be called Interparcel. Its an easy to use service and cheaper than booking with the actual courier firm who collect your delivery. All down to economies of scale. You have to bear in mind that Interparcel dont have their own national network of drivers so they "piggyback" on the likes of City Link & TNT. Then take in to account that they rely on the contracted firm to do the physical job so they are never in 100% control of your delivery. That said I am on my 4th booking with them and so far so good. Website tracking is just a click to use. Very pleased.”

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Posted 56 years ago

“Does what it says on the tin - easy to arrange, good prices, picked up as scheduled, delivered on time, name of signatory available so I could check with stores that parcel was here as I knew who had recevied it.”

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Posted 56 years ago

“After rearranging my collection date, my Parcel was collected and arrived at its destination TWO days later! Faultless service; from the Customer Service agent to the Delivery Driver - courteous and knowledgeable.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews