Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use Interparcel all the time because it is easy, inexpensive and offers great service.”

Helpful Report

Posted 11 years ago

“Quite relief to get something done without a mass of commitment.”

Helpful Report

Posted 11 years ago

“First class service and fantastic value for money.”

Helpful Report

Posted 11 years ago

“Quick pick up, excellent communication and hopefully delivered safe and sound. Thanks”

Helpful Report

Posted 11 years ago

“Our business has been using interparcel for several years now and we have always found the service reliable and most importantly when something goes wrong there is always a real person on the end of the phone to help”

Helpful Report

Posted 11 years ago

“Easy to use and good range of choice with couriers”

Helpful Report

Posted 11 years ago

“Tried this as recommended on money saving site. Just used their own InterParcel Standard which was collected same day by UPS and delivered less than 24 hours later.. All tracked. Ideal. Recommended as not only more convenient but a lot cheaper than other services.”

Helpful Report

Posted 11 years ago

“Good company. We have been using them for many years. Easy to navigate website and documents easily saved and printed. Would not hesitate to recommend.”

Helpful Report

Posted 11 years ago

“Was pleasantly surprised how easy and simple it was to use. No queuing at the post office. Great service and good value.”

Helpful Report

Posted 11 years ago

“Courier called at 9am to let us know he was here - I was expecting him between 12 and 3 so was rather surprised. He very quickly apologised and we found a time which would work. I was rather impressed with his quick thinking.”

Helpful Report

Posted 11 years ago

“Have used interparcel on several times with no issues on my side or the people delivered to.prices are very good.half of what I would payat the post office.only drawback is the time slots would be better if you could choose am orpm.thanks john.”

Helpful Report

Posted 11 years ago

“An excellent service, well worth it as the service is so easy to use.”

Helpful Report

Posted 11 years ago

“reliable. helpful. good price. what moer could you ask for.”

Helpful Report

Posted 11 years ago

“Would highly recommend Interparcel. Many couriers will not insure musical instruments so I checked with their team through their friendly live chat service where they confirmed that as long as it was well packaged I could send it. Using the standard Interparcel service, I was able to book a 6 hour time slot for collection the next day and the courier (UPS) actually turned up early but this wasn't a problem. My parcel arrived early the next day at the other side of the country & I was able to easily follow all the tracking info. So overall excellent service & competitively priced (the cheapest I could find online).”

Helpful Report

Posted 11 years ago

“Could not ask for more. Pick up by 9am and delivered by 11am to Poland next day.”

Helpful Report

Posted 11 years ago

“friendly service. fast collection, and delivery, informed me on progress Thank you”

Helpful Report

Posted 11 years ago

“Simple, clear and painless - plenty of choice and competitively priced - I don't look anywhere else.”

Helpful Report

Posted 11 years ago

“Having had numerous troubles sending gifts to my son in Canada I have finally found a service that is reasonably priced and actually gets the parcel to the destination without losing it . Thank you.”

Helpful Report

Posted 11 years ago

“I have always used interparcal because they have always been 100% spot on and never ever let me down, best prices i have fond,”

Helpful Report

Posted 11 years ago

“Very easy to navigate web pages.”

Helpful Report

Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews