Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,939 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, fast and reliable Good value for money”

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Posted 6 years ago

“Great service, really helpful, thank you Taigen Moore.”

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Posted 6 years ago

“Always very good, very helpful and very efficient with competitive prices.”

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Posted 6 years ago

“Hello Everyone ! I am using Interparcel over two years for shipments abroad . I absolutely love the web-site . It is very easy to use and very clear how to place the order and print the lables and how to post . Great service , good value for money . Just love it . Anna K- S , Edinburgh March 2020”

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Posted 6 years ago

“Very happy with the service”

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Posted 6 years ago

“Quick efficient service at a very reasonable price”

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Posted 6 years ago

“Customer Service Advisor Laura Brookes easily dealt with the one query that was raised with a pleasant professional manner. Using Interparcel to send a heavy parcel to the USA was a good experience. The price was fine, service quick and the recipient was happy. Definitely recommend this courier service.”

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Posted 6 years ago

“I have always found Interparcel easy to get a quote, fairly priced and the paperwork simple to use. This is not my first use and the real proof will be the delivery of my packages back into the U.K.”

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Posted 6 years ago

“A reliable service, which following on from a competitor who failed was good !!”

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Posted 6 years ago

“very pleased. progress information was good and was receive quickly”

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Posted 6 years ago

“Iris was very swift to helping me with my query, thank you very much.”

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Posted 6 years ago

“Quick delivery. Would recommend to anyone sending parcels abroad.”

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Posted 6 years ago

“Great price. Very efficient. Thank you Libby.”

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Posted 6 years ago

“I have been using interparcel for over 2 years now to send parcels to Australia. I send at least 3 a year and they have always arrived earlier than estimated. The tracking is very detailed. My last parcel arrived 4 days earlier than estimated so very happy with that. Highly recommended.”

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Posted 6 years ago

“Quick and easy website, good value. Parcels always delivered in good time.”

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Posted 6 years ago

“Very quick and reliable service, I was very impressed. Would definitely use again..”

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Posted 6 years ago

“I've been using Interparcel for years, the website is great and their customer service is excellent. Any time I've had a query it has been dealt with efficiently and no waiting on hold for ages :) This time around I spoke to Iris Baitup who was great.”

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Posted 6 years ago

“Professional and very friendly service. I did have a quite few inquiries earlier and thanks to Charlie Stocker everything was quickly sorted out for me. I'm absolutely happy with the service I have received!!!!”

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Posted 6 years ago

“Very easy to use website.Was able to follow clear cut instructions. Have a choice of courier to suit needs. Would recommend to anyone”

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Posted 6 years ago

“Have used twice...its great and very easy. Really cheap too. Just print off the labels and take it to your nearest shop.”

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Posted 6 years ago

Interparcel is rated 4.5 based on 9,939 reviews