Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,939 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In my experience Interparcel are always responsive and supportive. Yesterday evening( Sunday) much to my surprise, Laura Godfrey Brookes responded to my email. Laura and her team provide me with ongoing help and support, which is greatly appreciated. So often, one encounters indifference from courier companies. The service from Interparcel is refreshing!”

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Posted 6 years ago

“Good friendly service”

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Posted 6 years ago

“System works extremely well. Reliable, easy to use and excellent prices. Great comparisons when you are sending parcels of different sizes and weights.”

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Posted 6 years ago

“Very easy to book and all went smoothly. Pick up and delivery were both on time.”

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Posted 6 years ago

“no problem good service”

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Posted 6 years ago

“Always reliable”

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Posted 6 years ago

“Always deliver the goods in more ways than one”

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Posted 6 years ago

“Excellent service from Interparcel. I regularly send parcels to my daughter in the USA, I have tried several different couriers and have found Interparcel to be by far the best. The courier who comes to collect is polite and efficient, the tracking service is easy to follow, the cost is very competitive and my parcel arrives at my daughter's house within a few days. Thank you very much Interparcel.”

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Posted 6 years ago

“Interparcel provide a great price comparison platform for finding a suitable courier. I've used them for over 10 years for UK & international packages and it's only Hermes who have let the side down.”

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Posted 6 years ago

“Excellent service & great value”

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Posted 6 years ago

“Goood servis”

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Posted 6 years ago

“I send parcels to my daughter on a regular basis who lives and works in Paris.I always use Interparcel to book my parcels with UPS.Collect from my home and it is deivered in Paris in 3 days.Never had a problem with this service nor any damage to boxes.Would recommend this company.”

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Posted 6 years ago

“Using Parcel Force via Interparcel. Very happy. Compared to Parcels2Go and Hermes, it's two different galaxies. From parcels disappearing but signed for fraudulently and no interest in investigating it to now often early next day delivery, we are ecstatic.”

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Posted 6 years ago

“Perfect service, have used Interparcel for years both for business and personal use. Great price and services.”

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Posted 6 years ago

“Perfect service”

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Posted 6 years ago

“After reading the reviews for tuffnells who I booked through this company. I was very worried to say the least. I opted for the extra cover for a £900 bicycle. I needn't have worried. First class service from both companies. Package picked up Friday from north Yorkshire and delivered Monday in London. Tracking was spot on with every action recorded. Arrived in one piece with no damage. My thanks to both companies”

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Posted 6 years ago

“Easy to use and a lot cheaper than going direct to a particular courier. Easy to find the best price....... can't knock it.”

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Posted 6 years ago

“Excellent service, no complaints at all”

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Posted 6 years ago

“Fast and hassle free.”

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Posted 6 years ago

“Interparcel arrived in the US from the UK in a matter of days. I was enormously impressed.”

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Posted 6 years ago

Interparcel is rated 4.5 based on 9,939 reviews