Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use, painless payment process - well done!”

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Posted 11 years ago

“I WOULD RECOMENDTHIS COMPANY TO ANY ONE”

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Posted 11 years ago

“I was struggling to post a fishing rod, the Post Office wouldn't accept it as it was 2 metres long in the protective tube, and the Parcelforce 48 large service was a ridiculous price. Found this on Google and the price was spot on, booked online and collected an hour later - you can't get better than that!”

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Posted 11 years ago

“lots of suppliers to choose from in one place, no need to go to individual web sites to find the right price, and it's usually cheaper than going direct.”

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Posted 11 years ago

“It was easy to use the website and to make choices re prices. UPS arrived when they said they would. I would use this service again. Costs for taking to a collection site in the UK are really good.”

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Posted 11 years ago

“So easy to book on line.Will wait to see how the pick up and the delivery goes and then I will add to the review Just had a text to say my parcel was delivered early this am.Wonderful service.Many thanks.”

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Posted 11 years ago

“Went on line I was suprised how easey it was, and the price is great will not use the post office for parcels again, they are to exspensive.”

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Posted 11 years ago

“I already have recommended Interparcel to two friends, excellent service.”

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Posted 11 years ago

“I had been to other sites, where I had to deliver my parcel to a pick up depot. You provide a collection service as well as a delivery service and at a competitive rate. Well done.”

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Posted 11 years ago

“Our firm has been using Interparcel for several years. We have had very few problems with their service - no parcel has ever been lost & their communication is excellent. I have tried alternatives but cannot find the value for money & trusted delivery service elsewhere.”

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Posted 11 years ago

“Brilliant even a 4 yr old could book it and reasonable charges”

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Posted 11 years ago

“Efficient and inexpensive.”

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Posted 11 years ago

“I had to send a fragile parcel from Swansea to London. I looked at various options and Interparcel was the best value for money. After booking the service the parcel was collected from my home within the specified time frame, I was able to check progress using the tracking number, then I received texts informing me when the parcel would be delivered then another when it had been delivered. The texts cost an extra 20p each but well worth it. The recipient informed me that the parcel was safely and intact. I would not hesitate to use this service again”

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Posted 11 years ago

“From beginning to end the whole process was seemless parcel picked up at 10am delivered next day perfect”

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Posted 11 years ago

“Very straight-forward as a first time user - and my package was delivered on timr”

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Posted 11 years ago

“Cant believe that a 26 kilo large package got to Sicily in 5 days for ?42. This has got to be the best courier ever. Tracking is brilliant, up to date and really brilliant, almost exciting. I will use this company forever. NO CONTEST”

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Posted 11 years ago

“Can't ask for better, picked up Wednesday pm in Spain delivered Friday 10am :-)”

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Posted 11 years ago

“From collection to delivery was less 24 hours - great !”

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Posted 11 years ago

“I never thought it would be so easy to find & send a parcel by courier. In the past I have always used the Post Office ( one of which is just round the corner from me), but when they quoted me ?28 plus for this parcel. So I thought why not check the internet & "interparcel . com" is the first that came up & I asked for a quote, WOW, it was less than half of the Post Office's quote. This is definitely the way that I will send parcels in the future.”

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Posted 11 years ago

“Used for the first time today, I'm very impressed with the clear pricing and speed of service - heavy parcel was collected within a few hours and is being sent at a very competitive price. I'll be using these guys again, definitely”

Helpful Report

Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews