Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helped me when I got one dimension wrong. Still delivered the next day. Thanks.”

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Posted 11 years ago

“Easy to book, friendly helpful collection, delivered promptly in excellent condition.”

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Posted 11 years ago

“Very helpful when needed, cordial and pleasant staff. Despite other cheaper alternative I stayed mostly with Interparcel because I found them reliable and most importantly, easy to contact when needed.”

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Posted 11 years ago

“I can't fault the service I have received when sending parcels using the interparcel site. We use this site for sending items into Europe. The online booking system is easy to follow and the choice of services gives a selections suitable for any budget and timescale.”

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Posted 11 years ago

“nice simple website with all the necessary tools to ship my parcel”

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Posted 11 years ago

“The price was very competitive and the collection was on time. Very satisfied indeed. I also like the text messages re delivery etc.”

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Posted 11 years ago

“This website is so good and gives you lots of details with all the prices. I would use this website again as it saves you a lot of money and you can choose who you want to deliver your parcel. A 5* company.”

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Posted 11 years ago

“I booked the parcel collection at 10.30 and it was collected the same day. It was delivered the following day and I received a text telling me it had been delivered. I'd certainly use this service again. I wasn't even aware that Interparcel existed. It's only because I was recommended to them on a Returns Note that I tried them. No looking back now.”

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Posted 11 years ago

“I would definitely use this service again, as a first time user, I have been impressed with the ease of use and the efficiency.”

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Posted 11 years ago

“Easy to use site alway collect and deliver on time prices are good and I have never had a oroblem”

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Posted 11 years ago

“idiot friendly”

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Posted 11 years ago

“I have never used a courier service before so I didn't really know how to go about organising a collection from my home. Interparcel was recommended to me so I looked it up online. It all seemed easy to organise. We just had to weigh and measure the package which was pretty big and heavy. We took the measurements, keyed them into the pro forma on screen, received the quote which I thought was reasonable, arranged a delivery date and waited for the pick up. Pick up was on time and very easy. I would not hesitate to use Interparcel again.”

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Posted 11 years ago

“Great easy to use site with good options and good price.”

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Posted 11 years ago

“first time having used a courier service --telephoned for help --they just couldn't be more helpful--guided me on to the website --then advised on how to start the quote process & then continue --they would have stayed on phone until I finished but I said I could manage --so they said for me to phone back if I needed more help --they collected parcel very promptly then delivered very promptly==thank you interparcel,”

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Posted 11 years ago

“This company delivers just as it they! Would use these anytime over anyone else. Highly recommended!!!”

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Posted 11 years ago

“Parcel pick up as arranged, easy to track arrived in perfect condition on time. Many Thanks”

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Posted 11 years ago

“Always use Interparcel and rarely had any issues.”

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Posted 11 years ago

“I have used Interparcel now for over six years and they are still my 'go-to' company when I need a parcel delivered. Quite frankly, don't go anywhere else.”

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Posted 11 years ago

“I was impressed with the online. Very easy, very simple to understand and follow. Very happy”

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Posted 11 years ago

“Great service and comunication”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews