Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and easy to book.”

Helpful Report

Posted 4 years ago

“What a wonderful experience, Advisor was excellent, helped with my enquiries so I was able to buy my label without any trouble.”

Helpful Report

Posted 4 years ago

“Good service”

Helpful Report

Posted 4 years ago

“its parcels.”

Helpful Report

Posted 4 years ago

“V good company will use again”

Helpful Report

Posted 4 years ago

“Hassle free process. It really couldn’t be easier.”

Helpful Report

Posted 4 years ago

“The service that Interparcel offer is superb. However, the actual service that you get from the carrier, although usually very very good. For international packages, can sometimes be variable in the recipients country.”

Helpful Report

Posted 4 years ago

“Lost my parcel, very unhelpful, , use delay tactics to paying any compensation, would not recommend or use again”

Helpful Report

Posted 4 years ago

“Great service, easy to use website, excellent prices.”

Helpful Report

Posted 4 years ago

“Delivery on time by a friendly and helpful driver.”

Helpful Report

Posted 4 years ago

“Interparcel as a company are great but Parcel force to Europe isn't so great. Personal experience has been stressful trying to find out where the parcel is as they don't actually deliver it.”

Helpful Report

Posted 4 years ago

“Great service ...no issues.”

Helpful Report

Posted 4 years ago

“Easy to navigate. Choices displayed clearly with available options. Have recommended to several friends.”

Helpful Report

Posted 4 years ago

“I am sick of interparcel taking the couriers word for alleged incorrect packaging, sizing or weight. They just will not listen to the customers side and demand additional payments on the couriers say so (who are out to mane more money!). You’ve asked the wrong guy here. Your customer service is unacceptable.”

Helpful Report

Posted 4 years ago

“Very good service thank”

Helpful Report

Posted 4 years ago

“Excellent service for low priority parcel. Local shop drop off.”

Helpful Report

Posted 4 years ago

“Very full choice of carriers, keen prices and Hermes has proved very reliable and cost-effective”

Helpful Report

Posted 4 years ago

“Very good service. Easy to use website!”

Helpful Report

Posted 4 years ago

“Parcel left where I requested it be left as I would not be in. Thanks”

Helpful Report

Posted 4 years ago

“Apart from all the paperwork needed for sending to Europe, this company is efficient, reliable and a less expensive way to send parcels abroad.”

Helpful Report

Posted 4 years ago

Interparcel is rated 4.5 based on 9,937 reviews