Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My parcel arrived sooner than I had expected, so as far as I am concerned excellent service and I would be happy to use it again.”

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Posted 56 years ago

“Sent bowling balls to Scotlad. Collection and delivery were excellent and they arrived very quickly. My buyer was overjoyed to receive them in good condition and very quickly. Would use this service again.”

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Posted 56 years ago

“Thank you for a great service at a fraction of the postal service!! Will get back to you at all times for all of my future needs. Many thanks indeed.”

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Posted 56 years ago

“Brilliant service no problems and delivery was spot on! Will be using this service again :)”

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Posted 56 years ago

“Interparcel were able to relay to courier to pick up parcel from neighbour. Parcel was delivered next day without fuss - perfect! And so much cheaper than Royal Mail!”

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Posted 56 years ago

“Used to send valuable items and were first class, would use again and have no hesitation recommending to others”

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Posted 56 years ago

“have used you a few times now and you have done what it said on the tin so far great service”

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Posted 56 years ago

“Service was perfect, on time, quicker than all the services we've used to date for moderately heavy shipments (40 kg). Definitely recommend.”

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Posted 56 years ago

“Service I picked was via Parcel Force. As expected this was a good service. The web intereface was easy, and the price was competative. I will use again.”

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Posted 56 years ago

“At last, a parcel service that actually delivers! Easy to set up, and the contact help number is shown on the web site - unlike a useless competitor that we made the mistake of using. Thoroughly recommended.”

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Posted 56 years ago

“Very easy to use service that does exactly what it says. I would happily recommend and use again without hesitation.”

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Posted 56 years ago

“Excellent service, definitely use you guys again........many thanks”

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Posted 56 years ago

“Can't fault interparcel, items collected and delivered as arranged and for a great price too!”

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Posted 56 years ago

“Efficient, easy to use, reasonably priced”

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Posted 56 years ago

“I found the service to be very easy, fast , cost effective and on time. Everything you need in a parcel delivery service”

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Posted 56 years ago

“Used this company a few times and I'm generally impressed with the service. Good price and free collection fom my house. However,recently one parcel wasn't collected and I had to wait 3 days. I found out that the lady who collects parcels had an emergency . That I can understand, but not being contacted about the matter when I stayed in for those days was very annoying. Particularly as the time scale was 8am to 9pm.”

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Posted 56 years ago

“I like the choice of couriers. the service was prompt and efficient and good value”

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Posted 56 years ago

“I already have recommend Interparcel to business friends as good value, esay to use site. Invoices and tracking numbers are available immediately, collections are always on time and as far as I am aware to date no parcels have been lost or delivered late. I've used many national carries over the years and interparcel are top of the lot. Well done.”

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Posted 56 years ago

“Had the item picked up and sent to my address in Australia . All worked out fine and on the day requested.”

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Posted 56 years ago

“Picked up Tuesday delivered in Spain Friday! Being able to tailor the pickup to My timetable was very important to me. Will definitely use this service again.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews