Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,938 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I have used this service I found it very reliable Certainly use them again”

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Posted 56 years ago

“Good service with good price. I am impressed and would highly recommend.”

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Posted 56 years ago

“This is the quickest and cheapest way to send a parcel, and you can use pay pal.”

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Posted 56 years ago

“I would recommend this company because it is very competitively priced, has easy to use booking system and is very reliable.”

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Posted 56 years ago

“I sent a parcel from London to Milan and the service has been really amazing! And they took just 3 days to deliver instead of 7!”

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Posted 56 years ago

“interparcel- excellent service, competitive prices”

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Posted 56 years ago

“I didn't even get my money back after one of your operatives made a big dent in a small grill/oven l that I despatched. It wasn't any larger than a toaster! The item had to be thrown in the bin and I had to refund the cost to the buyer too so I'm pretty upset about the incident. (Order 9341975??). Up till then I had always been happy with Interparcel's service.”

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Posted 56 years ago

“I never have to worry. Once I have booked the collection and delivery with Interparcel, I know my parcel will get there.”

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Posted 56 years ago

“Wasn't sure if the item was actually safe in the shop (Mr Mart, Holloway Rd, London), it was sorta a high value item and I just had to leave it on top of a freezer cabinet in the shop! It did arrive tho' and beats Royal Mail on price so overall, first time using the shop drop thingy, quite pleased.”

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Posted 56 years ago

“I would have no hesitation recommending inter parcel. So easy to use, book and have never been let down. Can book up to about 8pm the night before and have the parcel collected the next day.”

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Posted 56 years ago

“Its a simple, easy booking process, its clear on the charges, collection dates and delivery dates. Customer services mostly do all they can to help. Slightly let down by some of the delivery companies and the compensation exemptions.”

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Posted 56 years ago

“Goods collected from household and returned to supplier, easy to follow instructions re labels and a quick process that is easy to track, job done, Thank You.”

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Posted 56 years ago

“Good site but it takes too long to enter details, wish i could find how to register an account easier, apart from that its a good site..I just dread having to enter my card details and collection address everytime..sometimes i have to send out 4-5 seperate packages and its tedious, but then again I am very lazy when it comes to this stuff ..it just takes less time on other sites..i.e hermes.”

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Posted 56 years ago

“Good service easy to use”

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Posted 56 years ago

“I would Highly recommend Interparcel first class service everytime yours sincerely p simons Colchester”

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Posted 56 years ago

“Very happy with interparcel-never had a problem”

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Posted 56 years ago

“Really easy to book, tried to get a quote direct from one of the couriers the other day and it was SO much more complicated, plus the price was much higher, so just went back to Interparcel. Always very happy.”

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Posted 56 years ago

“We ordered pickup for Monday (7 very heavy boxes) for delivery to France. All the boxes arrived on the Wednesday. That's as good as First Class post. I've used Interparcel dozens of times now and have never had any problems. I wholly recommend them.”

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Posted 56 years ago

“Faster and less expensive than Royal Mail - 8kg from UK to Prague with full tracking for ?25 + VAT in 3 days.”

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Posted 56 years ago

“Great value and service”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,938 reviews