Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good service, fill a form in on line, collected at the door and delivered well within the times stated.”

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Posted 56 years ago

“L TELL EVERYONE HOW EASY AND CHEAP IT IS TO SEND PARCALS”

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Posted 56 years ago

“I have never used courier to send an item before and was unsure what I was doing. Other websites had restrictions on the dimensions of a parcel which I found confusing to work oput. This website asked for the dimensions of the parcel as well as the weight which gave me confidence that the price I was quoted was correct and there would be no unwanted additional expenses upon collection. My best quote was for a parcelforce service which was cheaper than the quote I had received directly from the parcelforce website so i was very happy. I was very easy to then book and pay for the service and I paid the additional small fee to have the delivery confirmed by text which was useful. Very happy overall.”

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Posted 56 years ago

“I HAVE BEEN USEING THIS SITE FOR 3 YRS AND ONLY HAD ONE PARCEL DAMAGED BUT WAS REIMBURSED WITHOUT ANY PROBLEM. I WAS PAID MORE THAN THE ITEM WAS WORTH. YOU CANT BEAT THAT. CITY LINK WAS MY PREFERED CARRIER AS I DONT HAVE A PRINTER AND THE QUOTES ARE EXELLENT.”

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Posted 56 years ago

“A great way to send anything, anywhere - a one stop shop with competitive pricing and lots of choice - highly recommended”

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Posted 56 years ago

“Booked a parcel uplift online late afternoon and it was collected the following morning at 9.50 am. Confirmation of delivery received by text the following day. Very impressed with the service and I will definitely use Interparcel again when next I have a parcel to send. I have no hesitation in recommending this company.”

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Posted 56 years ago

“I have been using INTER PARCEL collection/delivery service for a number of years..... mainly to send parcels to EUROPE..... I have found their service faultless to date.......collection and delivery of parcels always on time. The web site is very easy to use and offers great value for money...and an excellent tracking facility. Would recommend this company most highly.......”

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Posted 56 years ago

“if you want to send any item go on to the interparcel site and folow the instructions and you will have a easy transaction”

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Posted 56 years ago

“The service at interparcel is great, we have a choice of firms to chose from, and it has made a difference in that we do not have to worry if we can get a collection.”

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Posted 56 years ago

“Have used Interparcel for many years for my company's shipments. Like many, we aren't big enough to justify a good level of account with the main couriers, and Interparcel have given me a combination of courier choice, plus good prices, all on a web site that is easy to use and fast. I do look around to see what others are out there from time to time, but Interparcel always come out top. I would, and do, recommend them to others.”

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Posted 56 years ago

“Having never sent a 10kg parcel before I was slightly nervous about how to go about it. Found the interparcel website on a google search and was so glad I did. It was so easy to use, the instructions were so clear and the actual collection a and delivery of my parcel went very smoothly. Excellent service and would definitely recommend and use again.”

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Posted 56 years ago

“Arranged a pick up on a given day in a given 2hr window. UPS turned up right on time and delivered my item next day. Will use again.”

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Posted 56 years ago

“fair cost few problems ok for uk transport”

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Posted 56 years ago

“I have been using this service for the last two years. Never had a problem.”

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Posted 56 years ago

“yes very seldom any problems....maybe on systerm can improve.. we sometimes use the address finder..we cannot see an easy way then to highlite an address and have it automatically transposed onto the booking form...so we duplicate always the adress....the system says..print label...can you not have another box to say..use this address for booking..rod”

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Posted 56 years ago

“Easy to use, real people at the other end of the phone if you need to speak to someone.”

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Posted 56 years ago

“the website is very easy to use and understand, quick to get a quote and to book a collection”

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Posted 56 years ago

“We use interparcel all the time, UPS are brilliant, most of the time after booking they are at the front door before I have had time to print label !!!”

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Posted 56 years ago

“Very pleased with thisa company, have used them on numerous occasions, easy to use website. give them a go.”

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Posted 56 years ago

“I was in a little bit of a panic as wanted to ensure my parcel would be delivered the next day, with extra insurance but not cost the earth. I managed to book just before 8 am and selected collection between 9 am and 1 pm. A very pleasant driver collected my parcel a little after 9 am! I am extremely pleased with the service I have received so far.”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews